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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,244 Reviews

2,244 Reviews of Kia of Port Charlotte - Service Center

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August 28, 2022

Always a great job from all at this dealership. .. especially Rachel Goal! They take such good care of us and make us feel like family. More

by Jenniferlking1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

We appreciate your five star review!

August 28, 2022

They were professional got me in on time took care of anything that we had worries about More

by DRJONES711
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review!

August 28, 2022

It’s a great dealership. Everyone is very nice, they take very good care of you and your vehicle. More

by mmiller1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

August 28, 2022

When i arrived for my service for my tire I was greeted by Michael at the service desk and he walked me out to my car to check everything out, and he was very friendly and thorough. I would highly recommen More

by COURTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review and recommendation. We look forward to seeing you again!

August 27, 2022

Has always been good service On my last car I bought here. In and out in a timely manor. But this visit they Dropped the Ball ! After 2hrs and 15 minutes finally finished ! Being my 1st 5000 mile se More

by hillkevin989
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback as it helps us make improvements where possible. Your comments have been passed on to our Service Manager so that we can do just that. We look forward to seeing you again.

August 27, 2022

The building was immaculate, the employees were very polite and knowledgeable. They were also able to accommodate my vehicle according to my schedule More

by Don15026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Steitz, Marc Lepore
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments! We look forward to seeing you again.

August 27, 2022

I have always been well taken care of here. The staff up are friendly and professional. More

by Rwroettenbacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review and continued business!

August 27, 2022

Worst service center anywhere! Terrible customer service and no call back from service manager after a request for one More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Calderon, Vivian Molinero
Sep 01, 2022 -

Kia of Port Charlotte responded

Please accept our apologies for falling short of expectations. Your review was passed along to our Service Manager as we would like to know more about what occurred. Please let us know if your situation continues to be unresolved. 941-249-6287

Sep 01, 2022 -

Nikki responded

Brought vehicle to Kia of Venice! They found the problem was loose camera in rear view. Tightened, adjusted, problem solved!! Jeremy was most helpful in getting me scheduled in a timely manner, Kept me informed of repair progress. Everyone there was most helpful and I will always bring my car there for future service!

August 27, 2022

Service consultant and service manager were attentive, listened to my concerns and presented remedies that answered my concerns. Work was performed well. Very satisfied! More

by SCHNEIDERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizette
Aug 30, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service team!

August 27, 2022

They were helpful about diagnosing what was wrong with my a/c and fixed it. I couldn't have asked for better results 👍 More

by doreenbouchard.db
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with our Service Department!

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