Kia of Port Charlotte - Service Center

The service was completed in a timely manner and the car was returned to me cleaned. was returned to me cleaned. More

Always helpful friendly and clean. The text about appointment time is so helpful. They do not try to sale me things I really don't need. The text about appointment time is so helpful. They do not try to sale me things I really don't need. More

I had my brand-new 2022 Kia soul for less than two months before I had to replace the tire. When that happened, I called the service desk at this location to make sure my warranty cover that. The woman on th before I had to replace the tire. When that happened, I called the service desk at this location to make sure my warranty cover that. The woman on the phone could not guarantee that my tire would be replaced at no charge. Unfortunately, I live about an hour away from the dealership. So I was not going to put a doughnut on my car, drive up there an hour, on a Friday night it was as well, just to have you guys tell me you can’t replace my tire for free. At my service appointment this Saturday, my service technician said that should have been covered but he just gave me the runaround and wasn’t very helpful. Not very impressed with your service team overall. This is my first car and you guys have been giving me bad information. I spent $100 out of pocket to replace my tire. More

I was able to make my appointment online and service was completed in a reasonable amount of time. Rachel is a great person to deal with at the PC Kia dealership! completed in a reasonable amount of time. Rachel is a great person to deal with at the PC Kia dealership! More

Very pleased with Kia . My son in law loves his new car and is very pleased all the way around My son in law loves his new car and is very pleased all the way around More

Always a pleasure. Fast and courteous. Thank you for taking care of me and my vehicle. Fast and courteous. Thank you for taking care of me and my vehicle. More

I well never go back to this dealership again. Came in with check light on and left with check on . Came in with check light on and left with check on . More

Service department is excellent. My advisor was Rachael Goal and she was extremely knowledgeable. Dealership is immaculate and all employees friendly My advisor was Rachael Goal and she was extremely knowledgeable. Dealership is immaculate and all employees friendly More

I brought my car in for service, it is under warranty, and was told what was wrong was not covered. I questioned what I was told and had to practically beg for them to take a better look. It turns out it and was told what was wrong was not covered. I questioned what I was told and had to practically beg for them to take a better look. It turns out it was a part that was covered under warranty. I don't know if the service department was deliberately trying to rip me off or if they are too lazy to do there job. If I didn't question what they were saying I would have paid thousands of dollars unnecessary. I am very disappointed with the service department. I will not be bringing my car back. I will go out of my way to bring it to another dealership. AND I paid $120.00 for an oil change and did not even get my car washed. More

Have always been met with friendly competent staff and service. Won't go anywhere else. service. Won't go anywhere else. More