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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

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August 17, 2022

Went in for parts recall. Never received receipt showing work or shown how your maintenance check looked. 🥴 More

by valupshous
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Aug 17, 2022 -

valupshous responded

Hmmmmm

Aug 18, 2022 -

Kia of Port Charlotte responded

Thank you for your review, it has been forwarded to our Service Manager and we are looking into your situation so that we can get you answers.

August 17, 2022

Very professional waiting time a little longer than in the past seviice representative acknowledged was extremely helpful in answering questions on your products and services More

by hsullivan42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review! We apologize for a little bit of extra wait time and will do our best to remedy that on your next visit.

Aug 25, 2022 -

hsullivan42 responded

Okay will see what future brings as it is a good product hope service remains up par

August 17, 2022

Everything was great but the wait was a little longer than usual. I heard only one person was working on oil changes. If so, hire another. More

by HENRYHYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon, Vivian Molinero
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. We do have a full team of technicians and it must have been a situation where we were short staffed on that particular day. We look forward to seeing you again so we can do our best to provide quicker service.

August 17, 2022

Everyone was pleasant and friendly the service team did their job efficiently and timely. Would definitely recommend More

by Carole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you Carole for your five star review regarding our Service Department! Looking forward to seeing you again.

August 17, 2022

My appointment for service was at 9:15 and the car was taken back right away the service was complete at 11:20 every thing was completed and the guy at the service desk was nice but I feel 2 hours is to l More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 25, 2022 -

Kia of Port Charlotte responded

We appreciate your feedback, which has been passed along to our Service Manager for review. We do hope to see you again!

August 17, 2022

Great service people. The area was very clean and everyone was polite I would not hesitate to return More

by Don15026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review. We look forward to seeing you again!

August 16, 2022

The staff is very helpful and kind. They look after you while you wait when you don’t have a ride. More

by kplaw741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Had awesome conversations with the Bolt father and son., Jay Calderon
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We look forward to seeing you again.

August 16, 2022

They were very thorough when they checked my car out. They explained everything. They were really good to deal with More

by DJJA1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

August 15, 2022

Love this dealership! But...... I needed someone to check my air conditioner. Your machine was broken I guess. My service person was gone when I picked up my car so I’m no More

by Drompel5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Kia of Port Charlotte responded

Thank you for your honest feedback. Yes we did have some equipment down and we do apologize for the inconvenience regarding the situations you described. Your review has been passed on to our Service Manager for further review. We hope to see you again so that we can do better by you.

August 15, 2022

Did not have an appointment but my tire was losing air and the fit me right in and it wasn’t to long of a wait excellent customer service More

by radarlove419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

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