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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,243 Reviews

2,243 Reviews of Kia of Port Charlotte - Service Center

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August 16, 2022

The staff is very helpful and kind. They look after you while you wait when you don’t have a ride. More

by kplaw741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Had awesome conversations with the Bolt father and son., Jay Calderon
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We look forward to seeing you again.

August 16, 2022

They were very thorough when they checked my car out. They explained everything. They were really good to deal with More

by DJJA1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

August 15, 2022

Love this dealership! But...... I needed someone to check my air conditioner. Your machine was broken I guess. My service person was gone when I picked up my car so I’m no More

by Drompel5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Goal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Kia of Port Charlotte responded

Thank you for your honest feedback. Yes we did have some equipment down and we do apologize for the inconvenience regarding the situations you described. Your review has been passed on to our Service Manager for further review. We hope to see you again so that we can do better by you.

August 15, 2022

Did not have an appointment but my tire was losing air and the fit me right in and it wasn’t to long of a wait excellent customer service More

by radarlove419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

August 14, 2022

Greatest customer service I’ve ever received from a dealership! My advisor was very attentive and even had snacks for my family. More

by Michaelsteitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz, Marc Lepore
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate your five star rating and positive comments and look forward to seeing you again!

August 14, 2022

Awesome service! ! Everyone is so attentive to your needs. My purchase experience was a great as well as the times I’ve brought my car in for service. More

by Somebunny14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate your five star review and positive comments!

August 14, 2022

Very quick and knowledgeable. Didn’t have to wait long and the service was done great More

by bradjflemming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 15, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

August 14, 2022

Convenient to my location for service. Genuine Kia parts and service. Service reps are professional and honest. More

by lacorbeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate your five star review!

August 13, 2022

Only dealership in the area, ad says can provide drive but not true as it is not available. Service is good, but expensive. The virtual phone system is terrible, not user friendly sends you back to main m More

by emmadixneuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your feedback regarding our Service Department and our phone system. Your comments have been passed on to upper management so that we can make improvements, as we strive for excellent customer service and results.

August 13, 2022

Always had great service here. They check everything thoroughly and the car is running like new when I leave. More

by rstieberRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our Service Department!

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