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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

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August 14, 2022

Greatest customer service I’ve ever received from a dealership! My advisor was very attentive and even had snacks for my family. More

by Michaelsteitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz, Marc Lepore
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate your five star rating and positive comments and look forward to seeing you again!

August 14, 2022

Convenient to my location for service. Genuine Kia parts and service. Service reps are professional and honest. More

by lacorbeil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate your five star review!

August 14, 2022

Awesome service! ! Everyone is so attentive to your needs. My purchase experience was a great as well as the times I’ve brought my car in for service. More

by Somebunny14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate your five star review and positive comments!

August 14, 2022

Very quick and knowledgeable. Didn’t have to wait long and the service was done great More

by bradjflemming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 15, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with us!

August 13, 2022

Always had great service here. They check everything thoroughly and the car is running like new when I leave. More

by rstieberRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with our Service Department!

August 13, 2022

Only dealership in the area, ad says can provide drive but not true as it is not available. Service is good, but expensive. The virtual phone system is terrible, not user friendly sends you back to main m More

by emmadixneuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Aug 15, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your feedback regarding our Service Department and our phone system. Your comments have been passed on to upper management so that we can make improvements, as we strive for excellent customer service and results.

August 12, 2022

Have not had a bad experience other than I thought I waited a bit longer for service, other than that it was good Steve Reinhart goes above and beyond to make the customer happy. He should be commended More

by Efrey5427
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Kia of Port Charlotte responded

Thank you Liz for your positive comments regarding your service experience. We do try to move as quickly as possible to get you on with your day!

August 12, 2022

Efficient, friendly service. Jay did a great job of checking me in and accurately predicated time my car would be ready. More

by Frederic Aiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 12, 2022 -

Frederic Aiello responded

Efficient, friendly service. Jay did a great job of checking me in and accurately predicated time my car would be ready.

August 12, 2022

Very overpriced for a oil change and a tire rotation Will go elsewhere next time More

by sproyect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Kia of Port Charlotte responded

Our oil change and rotation service is comprehensive, and pricing is reflective of our costs incurred. We always try to be fair with our pricing and we do apologize if it does not align with expectations. Please do check our website in our "Service Specials" tab as we often offer savings on maintenance there. Thank you!

August 11, 2022

Service was excellent, but unfortunately my repair only lasted one day. Blind spot detector stopped working again the next day. This is an excellent feature on my Kia Soronto, and sad that I can’t make use More

by jansuess23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 23, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback. We'd like to look further into your issue with your sensor if you could please call 941-249-6171 and ask for our Service Manager.

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