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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

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August 11, 2022

I used to get oil changes done for less than 80. I went there and they told me it would be $120. Absolutely not happening will be taking business else where. I even had the last 2 changes showing an More

by Mmahshie91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vivian Molinero, Michael Steitz
Aug 15, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your feedback regarding our pricing. Unfortunately our costs have increased and in turn our pricing reflects that. We do our best to keep pricing fair for the expert level of service and extras provided. Please note we do often publish Specials on our website for additional discounts on future maintenance. We do hope to see you back.

Aug 15, 2022 -

Mmahshie91 responded

I showed them a coupon online and they stated it wouldn't work unless I had the coupon in person. And there are plenty of places that do an oil change for less they were not cooperative and the app was just for an oil change nothing extra. Maybe better services isn't what is needed in a time where the economy doesn't allow for extra. Some people cannot afford 120 for an oil change just to receive a half vacume and occasional car wash. There has been plenty of times neither happened.

August 11, 2022

It has been a top notch dealer ship in sales and service. I hope it will continue. More

by Hroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Kia of Port Charlotte responded

Thank you for your positive comments and five star rating. We will continue to strive for excellence in all areas of service!

August 10, 2022

Was very happy with the service I received . And definitely will pass on to my friends More

by ppmntpati1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review and recommendation of our Service Department!

August 10, 2022

The service was great, the staff was amazing, and I will definitely come back while recommending to everyone I speak to! More

by rdavenport1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon, Vivian Molinero
Aug 17, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with our Service Department and we look forward to seeing you again!

August 10, 2022

Replaced tire with a new one. Found oil leak waiting for part to come in to complete the problem More

by CPANCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

August 09, 2022

The car was left for oil change and tire rotation. They also changed a software issue. More

by CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We look forward to seeing you again.

August 08, 2022

Excellant sales and service department , in and out quickly, Steve in Service and Bill Shallow in sales were absolutely fantastic More

by gkeller5007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

gkeller5007 responded

Went in to get a routine service done and rode out in a New Car, my contact was Bill Shollow, he was fantastic and very informative, stayed with the wife and I thru out the whole process, he made sure we had a pleasant experience, The finance department was very attentive to my needs and payment request. overall, I highly recommend Bill Shallow and KIA of Port Charlotte.

August 08, 2022

It was a great experience to talk to and watch your mechanics work on my car. Everyone was friendly. More

by ATERRAMIGGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Aug 22, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

August 07, 2022

I came for an oil change and agreed to have a vehicle inspection done. I was very pleased with how I was treated at this dealersbjp. I certainly have a great K5 and I am very pleased with this car! More

by garydolloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
Aug 11, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star review with us! We appreciate your business and hope you enjoy your new K5!

August 07, 2022

The service was very good. I will use them next time I need something done to my Kia. More

by Vmollins
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
Aug 11, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We look forward to seeing you again.

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