Back

Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,239 Reviews

2,239 Reviews of Kia of Port Charlotte - Service Center

Sort by
August 07, 2022

Personal and professional. Friendly staff. Jay was my point of contact and she was helpful. More

by seadad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 11, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

Aug 11, 2022 -

seadad responded

There was no response option for cleaning service which was adequate at best. Otherwise, a pleasant experience.

August 06, 2022

The service tech was very thorough. I enjoyed the atmosphere while waiting for my car. Thank you More

by COOKIEMONSTER52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with us!

August 05, 2022

This was my first service appointment since I bought my car a year ago. I only needed an oil change. More

by emeraldnecklace958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

August 04, 2022

Not a good visit 8/3. Was told it would take 1-1/4 hours for diagnostics and repair. 2 hours later I went to check on vehicle and it was sitting in the checkout area. Iask More

by stew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Kia of Port Charlotte responded

Stew, we apologize for any inconvenience to you as we do our best to make our customers happy. Your review has been passed on to our Service Manager so that we can make improvements. We look forward to seeing you again so we can turn your experience into a five star. Thank you for your feedback.

August 04, 2022

Our representative Steven is very helpful and can relate to our issues. He is very helpful. More

by LANE12MASON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Kia of Port Charlotte responded

Thank you for servicing your Kia with us and for sharing your positive experience!

August 03, 2022

Steven was amazing help, thank you so much KIA for my tire change it was very quick and easy! More

by CHRISTYBURRESS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Team!

August 01, 2022

Port Charlotte Kia Service is always exceptional. We have never had any problems with any of the people or the work they have done on our Kia. More

by DEBBIEHORST73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
Aug 02, 2022 -

Kia of Port Charlotte responded

We appreciate your five star rating and positive comments regarding our Service Team!

July 31, 2022

This dealership always takes care of its customers! They always try to do above and beyond for your needs. More

by kristislu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Michael and the rest of our staff!

July 31, 2022

Tried to set up on internet, got a call back telling me someone from service would call to set up appointment but did not happen. I called back a few days later and was given an immediate T. & D. which was More

by J DUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Steitz
Aug 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your experience with our Service Department. Please accept our apology for any mix-up in communication. We are glad to hear all worked out well.

July 31, 2022

Quick and efficient. Always a positive experience when I bring my car in for any service. More

by Stacysmomma1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department. We look forward to seeing you again soon!

...
172
...