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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,243 Reviews

2,243 Reviews of Kia of Port Charlotte - Service Center

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August 08, 2022

It was a great experience to talk to and watch your mechanics work on my car. Everyone was friendly. More

by ATERRAMIGGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vivian Molinero
Aug 22, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

August 08, 2022

Excellant sales and service department , in and out quickly, Steve in Service and Bill Shallow in sales were absolutely fantastic More

by gkeller5007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

gkeller5007 responded

Went in to get a routine service done and rode out in a New Car, my contact was Bill Shollow, he was fantastic and very informative, stayed with the wife and I thru out the whole process, he made sure we had a pleasant experience, The finance department was very attentive to my needs and payment request. overall, I highly recommend Bill Shallow and KIA of Port Charlotte.

August 07, 2022

Personal and professional. Friendly staff. Jay was my point of contact and she was helpful. More

by seadad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Aug 11, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

Aug 11, 2022 -

seadad responded

There was no response option for cleaning service which was adequate at best. Otherwise, a pleasant experience.

August 07, 2022

I came for an oil change and agreed to have a vehicle inspection done. I was very pleased with how I was treated at this dealersbjp. I certainly have a great K5 and I am very pleased with this car! More

by garydolloff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
Aug 11, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star review with us! We appreciate your business and hope you enjoy your new K5!

August 07, 2022

The service was very good. I will use them next time I need something done to my Kia. More

by Vmollins
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Calderon, Vivian Molinero, Michael Steitz
Aug 11, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review! We look forward to seeing you again.

August 06, 2022

The service tech was very thorough. I enjoyed the atmosphere while waiting for my car. Thank you More

by COOKIEMONSTER52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with us!

August 05, 2022

This was my first service appointment since I bought my car a year ago. I only needed an oil change. More

by emeraldnecklace958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

August 04, 2022

Our representative Steven is very helpful and can relate to our issues. He is very helpful. More

by LANE12MASON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Kia of Port Charlotte responded

Thank you for servicing your Kia with us and for sharing your positive experience!

August 04, 2022

Not a good visit 8/3. Was told it would take 1-1/4 hours for diagnostics and repair. 2 hours later I went to check on vehicle and it was sitting in the checkout area. Iask More

by stew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven Reinhardt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Kia of Port Charlotte responded

Stew, we apologize for any inconvenience to you as we do our best to make our customers happy. Your review has been passed on to our Service Manager so that we can make improvements. We look forward to seeing you again so we can turn your experience into a five star. Thank you for your feedback.

August 03, 2022

Steven was amazing help, thank you so much KIA for my tire change it was very quick and easy! More

by CHRISTYBURRESS94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Team!

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