Back

Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,241 Reviews

2,241 Reviews of Kia of Port Charlotte - Service Center

Sort by
June 26, 2022

Great service people , great facilities, and the service lady Vivian Molinero was excellent ,and show her knowledge . More

by ARREAGAV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Jun 30, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments regarding Vivian in Service.

June 25, 2022

Always a pleasure to come here, super nice staff , love all the service you get plus the car wash is wonderful. More

by LDILLEY46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Jun 30, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

June 24, 2022

This dealership has the best personnel. They are extremely friendly and helpful. You immediately feel very comfortable. The building itself is very impressive. Just gorgeous and sparkli More

by ICEMANFL64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Scanlon, Jay Calderon, Vivian Molinero
Jun 24, 2022 -

Kia of Port Charlotte responded

We very much appreciate you taking the time to write such a great review about your experience with us!

June 24, 2022

Always a first class experience! I drive for 90 minutes passing other Kia dealers to come to Kia of Port Charlotte. 100% perfect service! And the cleanest bathroom perhaps in the ent More

by HUMESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kia of Port Charlotte responded

Thank you for traveling out of your way to Service with us! We are glad to hear you are happy with your experience with us!

June 24, 2022

Great service. Wait was not long at all and everyone was nice! Service center was nice and clean and very comfortable! More

by PCAMP1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with our Service Department!

June 24, 2022

Repair was quick and easy. Had me in and out within an hour and the problem was fixed. More

by DANIELLEBUTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Jun 30, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service department!

June 23, 2022

Very helpful, all employees that I spoke with were very nice. Clean waiting room, bathrooms. More

by JDBMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

June 23, 2022

ALL employees were very professional beginning to end. Excellent management I would recommend this Kia Dealership. More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Jun 23, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and kind words regarding our Service department! We look forward to seeing you again.

June 23, 2022

Set my appointment with Rachel and she communicated with me through the whole process of getting my vehicle serviced. Very professional! More

by FLYFISHHARBOR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review regarding Rachel in Service!

June 23, 2022

Not sure what is happening. Suddenly cannot login to their site anymore to schedule service. Had my account there for over 3 years. Used to have service specials, now none. This More

by gregory.ritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Kia of Port Charlotte responded

Hi Gregory, thank you for your feedback - it helps us diagnose certain issues with our site. We recently switched website providers and are working out the kinks as we hear of them.

Jun 30, 2022 -

gregory.ritz responded

I ended up creating a new account because it did not recognize my email address. Created a new account with the same email address, new password, and when I logged in my car war there. I was worried 2+ years of service records were gone. Your new website provider needs to email your existing customers, who had service logins, and just have them set up a new account. They evidently forgot to mention that to you.

...
179
...