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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,242 Reviews

2,242 Reviews of Kia of Port Charlotte - Service Center

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June 04, 2022

I was out shopping and when I went to get into my car the car door handle fell off in my hand I drove to the nearest Kia dealership which was in Port Charlotte Florida and went in and spoke to one of the ser More

by SKHAY200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Jun 07, 2022 -

Kia of Port Charlotte responded

Thank you for relaying your positive experience with Henry in our Service Department. We are glad to hear you were well taken care of!

June 03, 2022

Kept me informed every step during the service. Very pleasant, great customer service from the service department. More

by llwoody59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Jun 03, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review and look forward to seeing you again!

June 03, 2022

Great job as usual. Kept us informed at all times and finished ahead of schedule. More

by RENNIEW001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Steven!

June 03, 2022

Excellent service. I was greeted immediately upon entering the service area and offered snacks and drinks while waiting in the customer service area with TV’s and power More

by Gary Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Bonilla
Jun 03, 2022 -

Kia of Port Charlotte responded

Thank you Gary for sharing your positive experience with our staff and facility!

June 03, 2022

The dealership is professional and courteous and finish the service in a timely manner. I live in Naples and they were also accommodating to my schedule More

by Dan Traylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austen Roman
Jun 03, 2022 -

Kia of Port Charlotte responded

Your five star review is much appreciated! We look forward to seeing you again soon.

Jun 30, 2022 -

Dan Traylor responded

I was told that a new dash would be put in. It was not and the problem is not fixed but someone applied a black substance over the white part so it is fine. I live in Naples and cannot afford to have my car missing for another 2 days. I found it odd that I dropped my car off before 8am and at 4pm I was told that the dash was out of my car but you would need another day. I was called at 10am the next day and told my car was ready. How does it take 7hrs to take a dash out but 3hrs to put a new one in? that seems a little off.

June 03, 2022

Great dealership and awesome workers, always fits me in fast and easy and has my car back to me in no time! More

by KASSISOVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Jun 03, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with Jacob in Service!

June 02, 2022

I liked the way they receive you when you arrive. Very friendly and efficient Good job More

by maryannhynes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Jun 03, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Vivian!

Jun 04, 2022 -

maryannhynes responded

She was very friendly and got right on it as soon as I arrived . Could not have been nicer .

June 02, 2022

They were prompt and what they said they did, very attentive and practical. well done More

by JDALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Kia of Port Charlotte responded

Thank you for your five star rating and positive comments! We look forward to seeing you again.

June 02, 2022

Very friendly staff. They all seem to work well together. The place is well kept. Thanks! More

by Catlady044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Jun 02, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave your positive review!

June 02, 2022

Steven was very knowledgeable and went above and beyond to take care of me as a customer. He was fantastic!!! More

by savajust14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Kia of Port Charlotte responded

We are glad to hear you're happy with Steven and your experience here. We look forward to seeing you again!

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