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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,242 Reviews

2,242 Reviews of Kia of Port Charlotte - Service Center

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April 21, 2022

A great experience all around from the time I arrived and then exited. Very expert and friendly. More

by BKONESTABO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shallow Approached and asked if I needed anything -so kind and friendly. Got me a water and discussed my future plans to buy a Telluride., Jay Calderon
Apr 25, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with us!

April 21, 2022

My vehicle was in for oil change and rotate tires. Waiting area is very comfortable and very clean. More

by NANCY.VANALSTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Molinero
Apr 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department!

April 21, 2022

Rachal was wonderful. Kept me informed, offered me water and explained in detail the service on my car. More

by SUREJAMNEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your five star experience with Rachel in our Service Department!

April 19, 2022

Rachel was excellent. Professional and friendly. What more could you ask for !! She is a winner ! More

by Jth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your five star experience with Rachel in our Service Department. We agree, she's a winner! :)

April 18, 2022

Initial greeter was friendly and professional. Jacob was terrific. Waiting area was comfortable, clean and wifi was really good. More

by KATHYI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Apr 19, 2022 -

Kia of Port Charlotte responded

We appreciate your positive review regarding our Service Department

April 18, 2022

They were kind and efficient. I love this dealership. It is so nice to be treated kindly after the sale. More

by DEEDEE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The younger gentleman who greeted us was so friendly an kind.
Apr 19, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

April 17, 2022

Initial service rep was not helpful with any questions I had. He was impatient and didn’t seem to know anything. Tiny Service took longer then anticipated. More

by VANESSABUETTNERLMT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Henry Bonilla
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for your feedback, it is important to us to make improvements where we can and your review helps us do just that. We hope you will give us another chance to make your next experience with us exceptional!

April 17, 2022

Service is usually great. Yesterday when my husband took my car in for routine oil change they discovered a nail in my tire. Tried charging him $350 even though i had a warran More

by Jessica.pope09
Recommend Dealer
No
Employees Worked With
Vivian Molinero
Apr 18, 2022 -

Kia of Port Charlotte responded

Apologies for any miscommunication. We assure you we would not intentionally try to overcharge you for a service and we are glad to hear everything was resolved once the situation was clear.

April 17, 2022

Steve Bruer was amazing very professional and very informative on the different models of the kia brand expeseley on the 2023 Sportage I bought I would 100% recommend KIA of Port Charlotte everyone w More

by Sannanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bruer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Steve in sales.

April 17, 2022

Friendly, courteous, professional service. Service app to check on status of service. Nice waiting area with vending and free coffee. Repairs completed in time estimated. More

by KEITHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bonilla
Apr 18, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive experience with our Service Department

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