Kia of Port Charlotte - Service Center
Port Charlotte, FL
2,242 Reviews of Kia of Port Charlotte - Service Center
Service representative was fantastic. Rachel took care of all my questions in an efficient empathetic manner. Rachel took care of all my questions in an efficient empathetic manner. More
Very courteous to the point on what they were doing and checked the whole car not just what I brought car in for checked the whole car not just what I brought car in for More
Poor communication. Twice I was told “a few days” for a repair. 1 took 17 days, another took 15. Maybe if I had rented a car it would have been faster. I feel that since Twice I was told “a few days” for a repair. 1 took 17 days, another took 15. Maybe if I had rented a car it would have been faster. I feel that since I didn’t rent either time I was put on the back burner. More
Very polite customer service. On time service. Very clean facility. Will buy next car there again. On time service. Very clean facility. Will buy next car there again. More
I was very impressed with all the customer service people I worked with in resolving a problem with my Kia Optima. They were able to diagnose and find the problem, and get it repaired, when the Kia dealershi I worked with in resolving a problem with my Kia Optima. They were able to diagnose and find the problem, and get it repaired, when the Kia dealership where I bought my Optima was unable to resolve the problem after 3 tries! Well done Kia of Port Charlotte! More
Jay helped me in every aspect of my service needs, I am very satisfied with the service. very satisfied with the service. More
Very cordial Repairs we’re done promptly and efficiently Service advisor was knowledgeable and prompt. Promised work in one hour and it was done on time Service advisor was knowledgeable and prompt. Promised work in one hour and it was done on time More
Always focused on customer satisfaction. Work is done in a timely manner and they keep you informed of progress. Work is done in a timely manner and they keep you informed of progress. More
We arrived a bit early for our appointment but were seen right away. Our service took approx one hour and the staff was very courteous. I asked for the alignment to be checked and adjusted as necessary. right away. Our service took approx one hour and the staff was very courteous. I asked for the alignment to be checked and adjusted as necessary. Upon checking out with our service advisor, Jacob, we were told all was in order. Such honesty will keep us coming back to this dealership. More