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Kia of Port Charlotte - Service Center

Port Charlotte, FL

4.5
2,242 Reviews

2,242 Reviews of Kia of Port Charlotte - Service Center

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March 16, 2022

I'm very pleased with the service that I received from the service department yesterday. More

by sfkeene51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to leave your positive review regarding our Service Department!

March 16, 2022

I love Jacob in the service, he is amazing! When I come I don’t feel pressured. I enjoy coming to the dealership! More

by LATISHA.DESILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 16, 2022 -

Kia of Port Charlotte responded

We appreciate you taking the time to share your positive experience with Jacob in our Service Department!

March 16, 2022

The service center is the best good mechanics and good service writer’s very friendly and attentive More

by PLESCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review regarding our Service Department!

March 16, 2022

Wonderful experience. Jay took care of us & she was so efficient & friendly. We also talked to a person in finance who was very helpful. They even washed my car. Very ple More

by PEGGYDEBARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Calderon
Mar 17, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review regarding your experience with our team!

March 16, 2022

This was my first visit with Rachel Goal as a service advisor, she was very attentive and understood everything I wanted done. All the work on my vehicle has been completed promptly. I won't hesitate t More

by GHRISOULIS
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Kia of Port Charlotte responded

Thank you for your positive review. We look forward to seeing you again!

March 15, 2022

Promised me that the job would take only one and a half hours to do and took nearly 3 hours. They didn't wash or vacuum the vehicle. First visit they did. More

by griffinrider597331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Goal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Reinhardt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Kia of Port Charlotte responded

Apologies for the work taking longer than estimated on your vehicle. Your review has been passed on to our Service Manager for review as we continue to make improvements in our service department.

March 15, 2022

Everyone was very polite and informative. Waiting area comfortable. They completed the job in the time they said. The car was all washed. Thanks KIA. More

by LWOLLMANN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Kia of Port Charlotte responded

Thank YOU for your positive review!

March 15, 2022

Once I was able to make an appointment the service was great. It took five phone calls to do so. More

by YIYI6303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 16, 2022 -

Kia of Port Charlotte responded

Thank you for sharing your positive review. Apologies for the issues getting a hold of our busy service department!

March 15, 2022

Very professional and courteous team. They had everything ready to go when I got there. More

by MAMASHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 16, 2022 -

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Jacob!

March 14, 2022

Friendly, Clean, and explained services performed and any upcoming services and recalls needed this year More

by LRDOPEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Scanlon
Mar 14, 2022 -

Kia of Port Charlotte responded

Thank you for your five star review!

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