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Kia of Vacaville

Vacaville, CA

4.7
203 Reviews
Kia of Vacaville in Vacaville, CA Kia of Vacaville is here to meet each of your automotive needs by providing friendly service, precise attention to detail and, of course, a superb selection. So whether you're in the market for a new Kia model, a used car, a replacement part or you just need a quick oil change, be sure to make our Vacaville, CA dealership your first and only stop.
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651 Orange Dr

Vacaville, CA

95687

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Showing 203 reviews

January 17, 2026

Great service friendly knowledgeable people prompt and efficient Great on returning calls Excellent follow up More

by Bobl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikko Pizano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2026 -

Kia of Vacaville responded

Thank you for your great feedback! We’re happy to hear our team provided friendly, knowledgeable, and efficient service. Prompt communication and excellent follow-up are very important to us, and we truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

January 14, 2026

Sami is very nice and willing to help. I know he tries his best! Thanks Sami!! More

by MakinItHappen
Service Communication
Recommend Dealer
No
Employees Worked With
Sami Karaouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Kia of Vacaville responded

Sami is very nice and willing to help. I know he tries his best! Thanks Sami!!

January 10, 2026

Kia Vacaville was an excellent experience. Roberto our salesman was knowledgeable, helpful and very nice to work with! I would recommend Roberto and Kia Vacaville to anyone!! More

by Ttanner4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Montano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ajay Mahey
Jan 12, 2026 -

Kia of Vacaville responded

Thank you for the wonderful review! We’re thrilled to hear that you had an excellent experience at Kia Vacaville. Roberto will be happy to know his knowledge and helpfulness made such a positive impression. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 20, 2025

Sami was awesome! Got me in and out! Happy to get my car serviced with Vacaville! Highly recommend this service center! More

by macbearjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami
Nov 23, 2025 -

Kia of Vacaville responded

Thank you for the great feedback! We’re glad to hear Sami took excellent care of you and got you in and out quickly. We appreciate your trust in the Vacaville service team and truly value your recommendation. We look forward to helping you again at your next visit!

November 12, 2025

This dealer needs to improve its customer service. I’m not saying it’s bad, but it could be better considering the brand it represents. Customer service is a key aspect of what the brand stands for. I More

by davidhaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Kia of Vacaville responded

Thank you for your feedback. We appreciate you sharing your perspective and completely understand how important strong customer service is — especially in the car-buying experience. Your comments help us identify where we can improve, and we’re committed to delivering the level of care and attention our brand stands for. If you’re open to it, we’d welcome the opportunity to learn more about your visit and how we can make your next experience better.

October 31, 2025

Great dealership, staff was very helpful. Decided not to buy a KIA at this time but will certainly be back to check out their inventory later. Thank you. More

by screed.codling8t
Recommend Dealer
Yes
Employees Worked With
Ben Butler (I think)
Nov 05, 2025 -

Kia of Vacaville responded

Thank you for the high rating!

October 31, 2025

I came in with a friend who was looking for an EV, and ended up coming back to test drive one for myself the next day. Arthur was super knowledgeable and patient with my many questions- and I really appre More

by Kia Hopeful
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arthur Butler
Nov 05, 2025 -

Kia of Vacaville responded

Thank you!

October 29, 2025

Arthur was very helpful with the purchasing process of my Kia sportage. I highly recommend you ask for him when you go in! More

by loveyourlovewithlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Butler
Nov 05, 2025 -

Kia of Vacaville responded

Thank you!

October 29, 2025

Arthur Butler is extremely underrated! He is proactive and helpful and makes the process easy and fun! More

by JimE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Butler
Oct 29, 2025 -

JimE responded

Arthur Butler is a Really great guy who cares about professionalism and helping others!

Nov 05, 2025 -

Kia of Vacaville responded

Thank you!

October 29, 2025

Arthur was very approachable and knowledgeable in helping me look at new cars. Friendly and not pushy. Would totally recommend him to family and friends! More

by ceciliacolligan
Recommend Dealer
Yes
Employees Worked With
Arthur Butler
Nov 05, 2025 -

Kia of Vacaville responded

Thank you, Cecilia!

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