Back

Kia of Vacaville

Vacaville, CA

4.7
200 Reviews
Kia of Vacaville in Vacaville, CA Kia of Vacaville is here to meet each of your automotive needs by providing friendly service, precise attention to detail and, of course, a superb selection. So whether you're in the market for a new Kia model, a used car, a replacement part or you just need a quick oil change, be sure to make our Vacaville, CA dealership your first and only stop.
Contact Dealership

651 Orange Dr

Vacaville, CA

95687

Directions

By Type

Showing 136 service reviews

November 20, 2025

Sami was awesome! Got me in and out! Happy to get my car serviced with Vacaville! Highly recommend this service center! More

by macbearjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami
November 12, 2025

This dealer needs to improve its customer service. I’m not saying it’s bad, but it could be better considering the brand it represents. Customer service is a key aspect of what the brand stands for. I More

by davidhaguilera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2025 -

Kia of Vacaville responded

Thank you for your feedback. We appreciate you sharing your perspective and completely understand how important strong customer service is — especially in the car-buying experience. Your comments help us identify where we can improve, and we’re committed to delivering the level of care and attention our brand stands for. If you’re open to it, we’d welcome the opportunity to learn more about your visit and how we can make your next experience better.

October 17, 2025

The salesman was very polite and very professional. The location was clean. I also purchased from parts and the associate was very helpful More

by realtorvincer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Kia of Vacaville responded

Thank you!

October 01, 2025

Fast, professional service for my EV6. I was given a courtesy vehicle and regular updates on my vehicle. Would recommend. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

I was very satisfied with the service I was given . Thank you I will come back again. More

by rachel.aguilar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Pingul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Windsor
July 22, 2025

Ismael the Service advisor was very clear and concise in service offerings, options and confirmed my choices. Great service turnaround and excellent customer service More

by Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Maintenance service was well serviced and car issue was taken care off. Good verbal and written communication was provided to resolve my concerns. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaouni
June 02, 2025

Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia More

by hulfamx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Over $200 to pull out a penny, and not given the chance to remove it myself. Not vacuumed as promised. Missing door handle piece (from dealership tinkering) not replaced or even acknowledged. Nice folks More

by gfred1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Windsor
May 10, 2025

We bought our Kia Sportage at this dealership one year ago and just brought it in for its first service visit. While it wasn’t the closest service department, it was well worth the longer drive. The serv More

by garciafx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name of service rep
1
...