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Kia on Atlantic - Service Center

Jacksonville, FL

4.7
474 Reviews

474 Reviews of Kia on Atlantic - Service Center

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January 29, 2022

Reilly Mickey went above and beyond. He called me when my part was in and fixed it without an appointment! He kept me informed all during the repair. I was very impressed with the quality of service. I highl More

by John H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
Feb 10, 2022 -

Kia on Atlantic responded

John, we're proud to hear our team member Reilly went the extra mile to make sure you drove home satisfied! Thank you for the excellent review!

January 19, 2022

Anthony in the service department was so great! We dropped off our Kia when it unexpectedly shut off one day and he helped us through the stressful situation. He was nice and explained everything tha More

by heisha.taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Kia on Atlantic responded

Heisha, we're happy to hear our team member Anthony delivered an excellent customer service experience! Thank you for the wonderful review!

January 14, 2022

Thanks for great service and wonderful staff Carisa Soto is the best. Does a great job at keeping my car safe and on the road More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Kia on Atlantic responded

Diana, we're delighted to hear our team member Carisa earned such high praise!

January 14, 2022

Tommie Mercer was one of the best service agents we have ever dealt with, and we have been a customer of Southside Kia for years. Unfortunately, I do not remember the name of the girl who checked us out wh More

by mullnancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Kia on Atlantic responded

We're happy to hear Tommie and our team made your visit a great one -- thanks!

January 12, 2022

I appreciate the help of the service consultant that help me on my last visit thank you Seth More

by Herrerac153029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Evans
January 07, 2022

Anthony was excellent. He explained everything to me that was needed and guided through the entire process - great service! More

by lyn944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Carissa Soto went above and beyond to as me with my car repair. She ordered the part, set me up with a rental and got things done quickly. Her professionalism and outstanding customer service attitude i More

by Guyguy1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Great communication and quick turnaround time. They always wash my car is always very welcome More

by Rest173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Kia on Atlantic responded

Thank you for the excellent review!

December 01, 2021

El staff siempre es amigable y muy profesional. El servicio es excellente. Siempre salgo muy satisfecha More

by Miszuli80@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Evans
November 30, 2021

Very fast and efficient service department. My service advisor was awesome. Work was done right the first time. More

by rdmenze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Kia on Atlantic responded

Thank you for the wonderful review!

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