Killeen Ford

Really worked for our family We went to a dealership down the street looking to trade in our truck for a more cost effective fuel efficient vehicle. The numbers they quoted us we We went to a dealership down the street looking to trade in our truck for a more cost effective fuel efficient vehicle. The numbers they quoted us were ridiculous so we came in to Automax Ford and William met us right out front and took the time to ask what we actually wanted and what worked for our family. He showed us a variety of vehicles and we were able to narrow down exactly what we wanted and ultimately we bought our new car because we got a very fair trade in price for our truck and a great price on our new vehicle! We've had it for a couple weeks now and we are SO happy with our purchase. More

Air Bag replacement, damaged to steering wheel Air bag recall 10 am appt was going to take approx. 2 hours for work do be done, Tech checked to see if part was on hand, it was. Waited in service l Air bag recall 10 am appt was going to take approx. 2 hours for work do be done, Tech checked to see if part was on hand, it was. Waited in service lounge for 2 hours then checked on progress, car still sitting in same spot. Your suppose to know that 2 hours is from the time they actually start work. Took shuttle home and planned to pick up at close of business. Got voice message that part was not available around 2 pm. At this point I decided to leave car overnight, with message to call me when part arrived and work started on recall. No call the next day. I called and was told vehicle was being worked and needed an hour more. 2 hours later I arrived and vehicle was not ready, had to wait an hour for keys and vehicle to be brought forward. I got in car yesterday for first time after driving it home from service and immediately noticed steering wheel was damaged, leather marred and chrome scratched up. Took vehicle back today so they can view damage, now waiting for there findings. How dishonest to not inform me that they damaged car, had to find it myself, was told I had so many hours to report it, felt like i was being accused of damaging my own vehicle. Should have read yelp reviews and visit Temple. Oh with the part not there at repair time, they will over book for same repair, so if part is taken by another tech, the response I got was a shoulder shrug and that's how we do it here. Will update after there findings, maybe gain or loose a star. More

Great experience with professionals. I had an excellent experience working with Terry Johnson and James Bilello at Auto Max in Killeen. Everything you would experience from professional I had an excellent experience working with Terry Johnson and James Bilello at Auto Max in Killeen. Everything you would experience from professional sales staff was present at this dealership. I would highly recommend them if you are looking for your next car. More

I had a really good experience with their service I would definitely recommend anyone looking for a vehicle to give this place a try. I had an amazing experience with getting the vehicle I wanted and I would definitely recommend anyone looking for a vehicle to give this place a try. I had an amazing experience with getting the vehicle I wanted and needed. Mr Harvey Payne went out of his way multiple times to make sure everything went smoothly and for that I am very thankful for. More

Ford Edge purchase We were treated very well by all the people we dealt with. Very much appreciated the respect and kindness showed to me by all employees. Thank you. We were treated very well by all the people we dealt with. Very much appreciated the respect and kindness showed to me by all employees. Thank you. More

Automobile purchase. I gave this rating because they went above and beyond themselves to make sure we were well taking care of as a customer. Alsome job. I gave this rating because they went above and beyond themselves to make sure we were well taking care of as a customer. Alsome job. More

My Experience at Automax Ford Got a great deal! Salesman Mr.Larry Johns was excellent. He is very helpful from beginning to end. I highly recommended to all Filipino's out there&#1 Got a great deal! Salesman Mr.Larry Johns was excellent. He is very helpful from beginning to end. I highly recommended to all Filipino's out there😊 More

Max at Automax Max was the most professional salesman I’ve ever had. He answered all questions and made sure I had exactly what I wanted without being pushy. I’d def Max was the most professional salesman I’ve ever had. He answered all questions and made sure I had exactly what I wanted without being pushy. I’d definitely recommend Automax to family and friends and it’s mainly due to Max my personal salesperson! More

Out of sight out of mind AutoMax Ford is the worst when dealing with customers Via phone, email and text. I live about a 190 miles away and I buy vehicles via the internet. AutoMax Ford is the worst when dealing with customers Via phone, email and text. I live about a 190 miles away and I buy vehicles via the internet. This has been the worst experience to date. It’s like you are 2nd class if you aren’t local. Once you purchase a vehicle your calls will be ignored. This dealership thrives on people not educated in car buying. There customer base is young military members who want a vehicle no matter what the cost is. If you deal with AutoMax Ford beware More

Great!! Max is our salesman. He has time for you no matter how busy he is. Always there to help and to get you in the car you want. He Rocks!!! We hav Max is our salesman. He has time for you no matter how busy he is. Always there to help and to get you in the car you want. He Rocks!!! We have bought quit a few cars from him. There’s no other salesman for us More