Killeen Ford

Service Advisor Paula Stone has exceeded every expectation regarding my visit to Killeen Ford. From the moment that I walked through the door to when I completed my business she was there every s expectation regarding my visit to Killeen Ford. From the moment that I walked through the door to when I completed my business she was there every step of the way to ensure that all my questions were answered as well as thorough explanations of every aspect of why I was there. Paula even kept me informed of my vehicle with texts, phone calls and video's throughout the duration that my vehicle was with the service department. Did not expect the spectacular service that she provided and am extremely pleased that she did. More

After a lowball trade offer, $10,000 less than carmax, I asked for my key back and refused to counteroffer. They refused to give my keys back I asked for my keys back more than 20 times while having to lea asked for my key back and refused to counteroffer. They refused to give my keys back I asked for my keys back more than 20 times while having to league with the sales person and listen to excuses from the sales manager. I had to walk into the sales managers office and stop being nice to get my keys back. It is unbelievable this dealership allows this behavior and these people forced me t be “that guy” just to get my keys so I could leave. More

i would like to thank cesar on helping me trade in my car to a new 2025 bronco to a new 2025 bronco More

BUYER BWARE The price is never the price. 3 reps and 4 sets of numbers. Advertised 25 Bronco Sport at $25750 ends UP $32,000. LOTS OF HIDDEN COSTS that they do not reveal until they force you 3 reps and 4 sets of numbers. Advertised 25 Bronco Sport at $25750 ends UP $32,000. LOTS OF HIDDEN COSTS that they do not reveal until they force you to come in. Total scam operation. Do not buy here. More

Whatever you do, stay far away from Automax Killeen (Hyundai, Ford, VW, etc.). Like a fool, I’ve dealt with these people on three separate purchases and multiple service visits — and every time has bee (Hyundai, Ford, VW, etc.). Like a fool, I’ve dealt with these people on three separate purchases and multiple service visits — and every time has been a nightmare. They are the definition of con artists and completely unprofessional. The latest debacle: I dropped off my car six days ago for a check engine light. They forgot about it, then told me it just needed an oil change. When I refused to pay a $300 diagnostic fee, they suddenly wanted $410 for an oil change. After pushing back, they “settled” for $110 — and sent me off with the car still in limp mode, forcing me to drive home at 40 mph after nearly a week in their shop. To top it off, when I bought my Sonata from them, they failed to register my warranty, which led to a denied warranty claim later on. Please, save yourself the headache and stay far away from Automax Killeen. More

Weston Ming was the nicest person to work with. He really helped us find the perfect vehicle for us and listened to all or needs. I would recommend working with Weston if you need a vehicle thats p He really helped us find the perfect vehicle for us and listened to all or needs. I would recommend working with Weston if you need a vehicle thats perfect for you. More

Weston is a great guy and is very knowledgeable! I will refer others to buy a car from him!! I will refer others to buy a car from him!! More

My sincerest thanks to the young lady in loaner department named Gypsey. Although my circumstances have been very difficult because I am having to leave my vehicle from 22 Aug till end of November department named Gypsey. Although my circumstances have been very difficult because I am having to leave my vehicle from 22 Aug till end of November 2025 (recall issues and parts on heavy backlog). Both service advisor (Kelsey) and Gypsey alleviating a bit of discomfort, they are perhaps the most accommodating team members you have. They are both keepers. Thank you. More

Jermaine, is a very personable salesman. When challenged by myself trying to secure the best possible outcome for my daughter's first car to build her credit. He saw my personal morale ideol When challenged by myself trying to secure the best possible outcome for my daughter's first car to build her credit. He saw my personal morale ideology and with the finance team work a exceptable deal. I will say as a salesman Jermaine didn't stand down though I was ready to leave. He asked questions and pushed through ideas along with the finance team to get the sale. Good job by the team at Kileen Ford for helping parents help their child. Sense of community stood tall. More