
Killeen Ford
Killeen, TX
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Salesman was awesome The salesman Harvey Payne was excellent at getting us into a vehicle of our choice. We walked up to the dealership with a certain amount of money, he The salesman Harvey Payne was excellent at getting us into a vehicle of our choice. We walked up to the dealership with a certain amount of money, he worked his salesmanship magic and we drove off our dream car. This place rocks. His professionalism,and knowledge of sales shows. Thank you for our 2014 Mustang.. Karen Dodge More
Friendly and knowledgeable Really knowledgeable about different cars that would fit my situation & the selection they had to offer! Patient with our questions and genuinely want Really knowledgeable about different cars that would fit my situation & the selection they had to offer! Patient with our questions and genuinely wanted to make sure I got the best deal possible on a car I actually wanted. More
Wonderful Team We went in for one vehicle and left with two. Morris was very patient with us, because it wasn’t easy for us to decide what we wanted. We went in for one vehicle and left with two. Morris was very patient with us, because it wasn’t easy for us to decide what we wanted. More
Travis at automax service is the best hands down. My advisor Travis did what the others couldn't do. He also treated me as if I was family and treated my problem like it was his own. Your truly appre My advisor Travis did what the others couldn't do. He also treated me as if I was family and treated my problem like it was his own. Your truly appreciated! ! More
Worst experience ever Never will go back there again! Lied to me about have clutch cover under warranty when I purchased the 16 mustang. And trying to some money out of me Never will go back there again! Lied to me about have clutch cover under warranty when I purchased the 16 mustang. And trying to some money out of me if they do fix the clutch. Over all never will go back. More
Terrible service! They do not care! PLEASE READ! DO NOT BUY A VEHICLE HERE!!! These people are phonies, rude and disrespectful. I had been in touch with a sales rep named Fred McGee abou PLEASE READ! DO NOT BUY A VEHICLE HERE!!! These people are phonies, rude and disrespectful. I had been in touch with a sales rep named Fred McGee about a car on their lot. I live in Houston so this was a 5 hour round trip for me. Last weekend i had email about a specific car, told them I was not interested in any other car but this one. All throughout this week i was going back and forth with Fred on a GT Premium Mustang. I was able to get him to come down on the price so yesterday I took off of work early, my boyfriend and I made the trip up to check the car out. Upon arrival, they have the wrong car pulled, which he swapped out and the correct one checked out. We went inside to discuss numbers sine everything was okay so far. While doing paper work he fills everything out on the wrong car, we go back and forth about price, he goes back inside to the manager, (His name is Craig), 3 times only to come out with the internet price plus TT&L. I asked where is this price that we discussed on the phone, in voicemail recordings AND text messages. Fred seemed to get tripped up in words and could not explain his self so they leave it as "there was miscommunication". How so? I have the email where I specifically stated which one I wanted and we had been discussing. Sadly, I was willing to pay the TT&L on the spot and already had financing so they would have gotten all the cash for the car on the spot. End result I was lied to, had my time wasted and left empty handed without a car and met some very rude people along the way. Avoid this dealer at all cost and take your business somewhere else so that you will be treated like you should when purchasing a car. More
New vehicle purchase They have managed to remove the entire negative experiences associated with the vehicle buying process. Terry, Lambert, Bobby and Mike went above and They have managed to remove the entire negative experiences associated with the vehicle buying process. Terry, Lambert, Bobby and Mike went above and beyond in getting us to where we wanted, not just financially, but also in the vehicle that we wanted. More
The Eddie and Stacy review I just lost my mother and I had to make changes. I had to turn in my van for something cheaper. They were wonderful from beginning to end. They even f I just lost my mother and I had to make changes. I had to turn in my van for something cheaper. They were wonderful from beginning to end. They even feed us. They were professional but sincere. Thank you so much. God Bless. More
Fantastic and knowledgeable dealership We came to purchase an F150fot our college-age son and were extremely pleased. Terry Johnson, sales consultant, and Mike Hernandez, sales manager, wor We came to purchase an F150fot our college-age son and were extremely pleased. Terry Johnson, sales consultant, and Mike Hernandez, sales manager, worked together to give us great incentives and a fair trade in. They were professional and congenial. A great car-buying experience. Will return for my next Mustang purchase despite living out of town. More
Excellent service and sales, prices comparable with dallas, austin,waco and ft worth, service department got me in and out for oil service tire rotation, highly recomm and sales, prices comparable with dallas, austin,waco and ft worth, service department got me in and out for oil service tire rotation, highly recommend. More