Killeen Ford

I WAS HUSTLED 1. They told me that sign a waiver so they could run a credit check on me, in order to get me the lowest APR, they didn’t give me any lower than my ow 1. They told me that sign a waiver so they could run a credit check on me, in order to get me the lowest APR, they didn’t give me any lower than my own bank. 2. They told me that I’ll get the contract package at the end and they’ll explain the contract details and ... unfortunately, they had me signed the contract along with the waivers and there was no package at the end. BIG LIE. 3. Now that I was about to receive my car, I realized it’s not what I was expecting, missing navigation system and Rear Cam. They denied to fix it and they were telling me it’s a done deal. You’ve signed for it. 4. I’ve never received the vehicle from them, yet they won’t give my down payment back, right now as I’m writing this review I’m at my attorney’s waiting room to see how can I get my money back from those xxxxxxx. More

Excellent This dealership is the best.James is very knowledgeable and easy to work with.I will be a lifelong customer.I purchased a new F150. This dealership is the best.James is very knowledgeable and easy to work with.I will be a lifelong customer.I purchased a new F150. More

Awesome service Todd was a great help in the purchase of my car I highly recommend him to others. he is very helpful and respectful. I had a great experience. Todd was a great help in the purchase of my car I highly recommend him to others. he is very helpful and respectful. I had a great experience. More

New to me truck The process was painless, but somewhat lengthy. The salesperson and staff stayed late to make sure I got out of there with my new truck legally and th The process was painless, but somewhat lengthy. The salesperson and staff stayed late to make sure I got out of there with my new truck legally and that it in was in good running order. More

Thanks Harvey Mr. Harvey Pane is indeed the best salesman I know. He has helped me with purchasing several vehicles over the years. He is very helpful, knowledgea Mr. Harvey Pane is indeed the best salesman I know. He has helped me with purchasing several vehicles over the years. He is very helpful, knowledgeable, and trustworthy. I will always do business with Harvey. Automax Fordis blessed to have him. Thanks Harvey!!! Marilyn Nelson More

My experience at Ford Automax was excellent! The salesman Aaron McCray was very helpful! He helped me find the perfect car for my price range. Very satisfied with my experience! Will be coming The salesman Aaron McCray was very helpful! He helped me find the perfect car for my price range. Very satisfied with my experience! Will be coming back in the future! More

Sales man left me outta the loop as far as service and 110 point inspection left until I asked what was happening asked for updates on vehicle slow response man left me outta the loop as far as service and 110 point inspection left until I asked what was happening asked for updates on vehicle slow response More

Horrible service department Had an 8am appt. To fix a recall. Arrived at 745am was asked if i was leaving the car with them, i said yes. He then told me that they are closed to Had an 8am appt. To fix a recall. Arrived at 745am was asked if i was leaving the car with them, i said yes. He then told me that they are closed tomorrow july 4th which i knew. He then said they wouldnt be able to get to my car until thursday, this is unacceptable for a tuesday appt. I live 1000 miles away and im leaving Thursday to go home. Why wasnt i told this when i made the appt. On Monday. More

Great service and price! Got a great deal! On Hyundai. Salesman Mr. Harvey Payne gave us what we wanted for a fair price. Would recommend and buy from again. Got a great deal! On Hyundai. Salesman Mr. Harvey Payne gave us what we wanted for a fair price. Would recommend and buy from again. More

Great Experience with Salesman Todd Bradley I have now had the pleasure of purchasing three cars with Todd and felt like he was a close friend and never felt pressured. Great experience! Go see I have now had the pleasure of purchasing three cars with Todd and felt like he was a close friend and never felt pressured. Great experience! Go see Todd when you are ready to purchase a vehicle! Thanks Todd! More