
Killeen Ford
Killeen, TX
Filter Reviews by Keyword
By Type
Showing 323 reviews
sales I had an excellent experience while purchasing my vehicle. My needs were not only met, but they were exceeded. The vehicle itself was exactly what I w I had an excellent experience while purchasing my vehicle. My needs were not only met, but they were exceeded. The vehicle itself was exactly what I was looking for and had more features than I anticipated. The purchasing process was clear cut and simple. I've purchased several vehicles at Automax and I'll continue to do so since I've always been treated well. More
Great sales guy We were looking for a second vehicle for our big family and Jon found it quickly. He was funny and nice. He didn't beat around the bush about anything We were looking for a second vehicle for our big family and Jon found it quickly. He was funny and nice. He didn't beat around the bush about anything or try to oversell it. I would buy from him again and refer family and friends to Jon. More
World Class Facility, Great experience. Traded in my truck for a used sedan. Harvey Payne took great care of me start to finish and made sure that all went smoothly. Huge dealership was firs Traded in my truck for a used sedan. Harvey Payne took great care of me start to finish and made sure that all went smoothly. Huge dealership was first class and was impressed with Harvey as well as the way I was treated by all that took care of me. More
Great experience By far one of the best dealer that I have ever worked with. James takes his time and makes you understand everything that is going on with the deal. I By far one of the best dealer that I have ever worked with. James takes his time and makes you understand everything that is going on with the deal. I bought 4 cars from James and every experience was always the same, great service, very friendly and knowledgeable. 10 out of 10 and would work with him and send my friends and family only to him. More
James Bilello ensured we had an Amazing Experience James Bilello takes care of you! Go see him at Automax or call him at 254-630-6911. He is great and takes the time to get you taken care of! James Bilello takes care of you! Go see him at Automax or call him at 254-630-6911. He is great and takes the time to get you taken care of! More
Courteous Professional Jon Moore was great in helping us select our pre owned 2016 Ford Explorer. Throughout the process he was courteous and patient while we decided which Jon Moore was great in helping us select our pre owned 2016 Ford Explorer. Throughout the process he was courteous and patient while we decided which vehicle to purchase. More
Expedition purchase We went to auto max just to begin our search for a new to us vehicle. We were greeted immediately at the door by Jon. We knew the type of vehicle we We went to auto max just to begin our search for a new to us vehicle. We were greeted immediately at the door by Jon. We knew the type of vehicle we were looking for and he was able to show us several we thought we were interested. However while looking we found a different one we liked. He happily went back to office several times to get more keys. The price was definitely higher than we planned on spending. We told them our budget. Jon and the manager worked with us and were able to get us extremely close to our price. They were beyond generous with our trade in allowance to help us get the vehicle we wanted. Throughout the entire evening Jon was with us. While we were going through the finance he was making sure the plates were taken care of and the car was prepped for us to take home immediately. When all the paper work was finished he was outside with the vehicle waiting. It took quite awhile to get everything to done because of other customers making purchases. Everyone was very friendly and apologetic for the time. They even compensated us with a full tank of gas for our wait. We were extremely impressed with Jon and everyone at Automax. Their courtesy, friendliness and professional attitude throughout the process made it a positive experience. I do believe we will never go anywhere else to purchase a vehicle. Thank you to Jon Moore and Automax for making our vehicle purchase so pleasant and easy. More
Great Customer Service We were looking for a new family car and found the perfect one with the help of Jon. He was very helpful, informative and professional. We were looking for a new family car and found the perfect one with the help of Jon. He was very helpful, informative and professional. More
Easily the best car buying experience I've ever had. I have to say that I had a great experience buying my dream car. Instead of some pushy and annoying car salesman I got Kenneth Whitehead. If it wasn't I have to say that I had a great experience buying my dream car. Instead of some pushy and annoying car salesman I got Kenneth Whitehead. If it wasn't for Kenneth's attentiveness, honesty and overall great customer service I definitely would've bought a car somewhere else. The guys make you feel at home. I actually turned down a better deal because of the service I received from Kenneth and others at Automax Ford. I still got a great deal and I'm completely happy with my purchase. I would definitely recommend buying from here. Keep up the great work and I look forward to coming back next year to buy a Raptor. More
Customer service Kyle Quirk was very friendly and made it easy to work with on the purchase of my used car. He worked with me in person and over the phone to make the Kyle Quirk was very friendly and made it easy to work with on the purchase of my used car. He worked with me in person and over the phone to make the deal go through. Everyone made the experience easy and quick. More