Killeen Ford

2016 Ford Fusion Purchase Purchased a 2016 Ford Fusion from Mr. Deshawn Wright. His customer service was exemplary and if anyone is looking to buy a new vehicle, he's your guy! Purchased a 2016 Ford Fusion from Mr. Deshawn Wright. His customer service was exemplary and if anyone is looking to buy a new vehicle, he's your guy! He really made my car buying experience seamless! Thanks again to Mr. Wright for all your help. More

Stephanie was amazing We needed a new vehicle for our growing family. We were shopping around and went to Automax, Stephanie Terry was our sales person. She was attentive a We needed a new vehicle for our growing family. We were shopping around and went to Automax, Stephanie Terry was our sales person. She was attentive and knowledgeable. She made us feel like our business was valuable and we weren't just another customer. All our concerns were addressed and she handled our trade in very well. Stephanie went above and beyond so we ended up getting the best offer in the area. We walked away with a brand new 2016 Ford Explorer Limited Edition. If you are ever searching for a vehicle stop by Automax and ask for Stephanie I guarantee you will never be disappointed! More

Great Went in to look for a chevy Silverado. They had friendly staff great customer service. I dealt with a sales representative Daniel Vulgamore. Awesome s Went in to look for a chevy Silverado. They had friendly staff great customer service. I dealt with a sales representative Daniel Vulgamore. Awesome salesman More

Awesome. Easy and fast I came to buy an affordable second car and was amazed how well hey worked with me and how fast everything went. Love the whole team. I came to buy an affordable second car and was amazed how well hey worked with me and how fast everything went. Love the whole team. More

Outstanding Support - Martin Franklin Since arriving at the Automax Ford Dealership, Martin Franklin has made an immediate impact in the Service Department. Things are heading in the right Since arriving at the Automax Ford Dealership, Martin Franklin has made an immediate impact in the Service Department. Things are heading in the right direction now under Mr. Franklin's leadership. More

Unbelievable Buying the car was great, the car is great but the service is the worst I ever dealt with with any new car I have purchased in the past. Called for my Buying the car was great, the car is great but the service is the worst I ever dealt with with any new car I have purchased in the past. Called for my first free oil change and it took a week and I called back to set another appt. Then when there I asked if they would look into a fogging up issue with my 2016 mustang (inside windshield) needs cleaning weekly from a film? We are non-smokers. When I received car back they never addressed this issue,and no paper showing what they did on service all I see is a sticker on windshield.? Very very poor service. When I bought the car i met I believe every single employee, but when I needed service I didn't exisist. More

Thank you Martin, Mike and Bobby! My recent service experience at Automax had its ups and downs, but overall these guys made sure that I was taken care of at the end of the day. I bro My recent service experience at Automax had its ups and downs, but overall these guys made sure that I was taken care of at the end of the day. I brought my 2009 Ford F-350 in for some routine service at 7:30 for an appointment I had scheduled a week before. I dropped my truck off and was told it would be done at 11AM that day. Long story short, it wasn't done, some other issues came to light and I was in a position where I had the option to purchase a new truck for a great deal from Automax or they offered to repair my truck at no cost. I decided to purchase a new 2016 Ford F-150 and not only did they make me an incredible offer, but they also installed a lift, rims and tires for me. Martin kept me updated on the status of my new truck and went above and beyond to make me feel taken care of and informed. Even if there was a hiccup or two along the way, Martin was always there to address the issue right away. Bobby and Mike thank you guys for a great job on my truck and know that I will recommend your service department and dealership to my soldiers on Fort Hood. More

The most helpful and sweet service department I have so many good things to say about Automax that every thing won't fit on here. The AC on my fusion went out and we were planning a trip home to A I have so many good things to say about Automax that every thing won't fit on here. The AC on my fusion went out and we were planning a trip home to Arkansas in just 4 days. My husband is deploying and this was his last trip home before he left for a year. I went in and spoke to Jason and he said they would try to fit me in if I could l ave the car. The next day I received a call from Billy who told me the car was an easy fix they just needed parts. 3 days later my car was fixed and picked up. Billy was amazing and wonderful he called me all the time to keep me updated so we could continue make plans to go home. The whole service department was kind and wonderful. I have so much appreciation for Billy for doing everything he could so my husband could get home for a visit. Thank you Billy and Automax service department for helping us out during the stressful holidays!!! More

Fast Friendly Informative Every time I come here whether for car shopping or service, they are friendly fast and informative. Recently helped me when I was in a bind even thoug Every time I come here whether for car shopping or service, they are friendly fast and informative. Recently helped me when I was in a bind even though they were closing. More

JUSTIN FORTE Because I spent so much time in around dealerships I'm normally the hardest on dealerships. Add a lot of questions in reference to a Ford truck and th Because I spent so much time in around dealerships I'm normally the hardest on dealerships. Add a lot of questions in reference to a Ford truck and the maintenance. Justin took the time to explain why Ford was a better truck and what type of Maintenance would be required on a new truck for the first 50,000 miles. Thank you Justin for taking time out of your schedule to assist me. More