Killeen Ford

Very professional staff. Sean Knox was outstanding and helped us out every step of the way. Sean Knox was outstanding and helped us out every step of the way. More

This was my second vehicle purchased from Killeen Ford and once again happy with my purchase and grateful that Aaron McCray was my salesman. Aaron professional demeanor and dedication to make sure I was s and once again happy with my purchase and grateful that Aaron McCray was my salesman. Aaron professional demeanor and dedication to make sure I was satisfied pretty much secured my business indefinitely. I will purchase from Killeen Ford again. See you all soon. Timothy Wright More

I went to the dealership to look at a vehicle advertised for under $27 K. I was informed that the internet price was only valid if I used their financing. I still can't find this listed on their web site. for under $27 K. I was informed that the internet price was only valid if I used their financing. I still can't find this listed on their web site. Long story short the salesperson talked to the "Sales Manager and came back with an offer of $35k after taxes and a paid off trade in. Needless to say I said no and asked for my keys. The salesperson left to get my keys but returned with a counter offer of $30k (A $5K difference but still very high.) At this point I instructed the salesperson to retrieve my keys or I would go get them, she complied. I feel sorry for the salesperson as she was young and obviously not aware of how sleezy their process is. On the way to my car, I contacted another dealer I had visited earlier and told them I would be by the next day to pick up the car I was looking at. The car I purchased was advertised for $26k and after tax, title and trade of the same car I offered Killeen ford my out the door price was $23929.00. Moral of the story is you don't have to deal with shady dealers that add on addendums to raise the price of advertised vehicles. All I can really say about Killen ford is Caveat Emptor (Let the buyer beware) More

My salesperson Sean made sure my entire experience was top notch. He is knowledgeable, patient and personable. top notch. He is knowledgeable, patient and personable. More

Excellent service across the board from all departments! Highly recommend this dealership. There was no pressure and they were committed to earning my business. Highly recommend this dealership. There was no pressure and they were committed to earning my business. More

Killeen Ford provided me with excellent professional service during the trade-in and purchase of a new vehicle. Friendly and courteous environment. service during the trade-in and purchase of a new vehicle. Friendly and courteous environment. More

Second vehicle in kess than six months. Wouldn't go anywhere else to purchase a vehicle. My experience with Aaron was great. Wouldn't go anywhere else to purchase a vehicle. My experience with Aaron was great. More

Horrible service department. They had a brand new tech replace some recall items and come to find out, he broke my safety latch and my hood was stuck. I called them and informed They had a brand new tech replace some recall items and come to find out, he broke my safety latch and my hood was stuck. I called them and informed them of the situation and they told me they would call me back. When I get the call back, the lady on the phone told me that the service manager was not going to do anything about it. After speaking with the manager, he kept trying to tell me that the tech never opened my hood. I explained that he did and his tech was the last person to touch my car but he insisted on not taking any accountability for his workers. The service manager is the biggest xxx and should be fired immediately. I will never be going to this ford and I will make sure none of my friends do either. Would not recommend anyone going to this place for a service. More

This is the worst Ford Service Department in the State Of Texas. If you need your vehicle repaired please take to Johnson Brothers ford in Temple. The service department is non responsive. Several of my f Of Texas. If you need your vehicle repaired please take to Johnson Brothers ford in Temple. The service department is non responsive. Several of my friends warned me about taking my Ford Their, will never do it again. They claimed to diagnosed my problem, i kept calling and calling, non-responsive. I finally got a reply back after about two weeks. My issue was still not fixed. I had to take it to one of the local mechanics in Killeen. Never again will i take my vehicle to Killeen Ford. More