Killeen Ford

Second vehicle in kess than six months. Wouldn't go anywhere else to purchase a vehicle. My experience with Aaron was great. Wouldn't go anywhere else to purchase a vehicle. My experience with Aaron was great. More

Horrible service department. They had a brand new tech replace some recall items and come to find out, he broke my safety latch and my hood was stuck. I called them and informed They had a brand new tech replace some recall items and come to find out, he broke my safety latch and my hood was stuck. I called them and informed them of the situation and they told me they would call me back. When I get the call back, the lady on the phone told me that the service manager was not going to do anything about it. After speaking with the manager, he kept trying to tell me that the tech never opened my hood. I explained that he did and his tech was the last person to touch my car but he insisted on not taking any accountability for his workers. The service manager is the biggest xxx and should be fired immediately. I will never be going to this ford and I will make sure none of my friends do either. Would not recommend anyone going to this place for a service. More

This is the worst Ford Service Department in the State Of Texas. If you need your vehicle repaired please take to Johnson Brothers ford in Temple. The service department is non responsive. Several of my f Of Texas. If you need your vehicle repaired please take to Johnson Brothers ford in Temple. The service department is non responsive. Several of my friends warned me about taking my Ford Their, will never do it again. They claimed to diagnosed my problem, i kept calling and calling, non-responsive. I finally got a reply back after about two weeks. My issue was still not fixed. I had to take it to one of the local mechanics in Killeen. Never again will i take my vehicle to Killeen Ford. More

Max was very helpful as our sales person and the team as a whole made us feel valued and quick to get us what we wanted and then some! We were very happy to see such great team work!!! Thank you all! Keep u a whole made us feel valued and quick to get us what we wanted and then some! We were very happy to see such great team work!!! Thank you all! Keep up the outstanding efforts to make customers happy! More

I went online and saw an awesome 2018 1500 Chevy Silverado low miles it was listed to sale after contacting the dealership for the total cost of course just like most of the people than written a re Silverado low miles it was listed to sale after contacting the dealership for the total cost of course just like most of the people than written a review here comes VUDOO MATH listed at 39k and some change after the test drive and we started to talk numbers a few things came to light the DEALERSHIP they get a $2000.00 incentive for ever car that is financed with their financing Lenders and if you don't an add $1000.00 goes on to the cost of the vehicle and than all of the adding unwanted adding and is a MANDATORY sales add-on now the to price a tax title licensing abd dealer fee and adding is was now $46K and change and of course you know what I did I walked away after play their game that I have to come into the dealership to get any numbers and couldn't reach a deal over the phone or by eMail.Now the funny part starts as i walk away the salesperson comes out say that they could marketdown to $39k but at that time I wasn't ready to see anymore VUDOO Math for a few days I got test and calls asking me to come back they wanted to put me into the RIDE and of course I asked for real NUMBERS and it stared again i can't give you any numbers over the phone I told them I can't waist my time or gas driving 85 miles . More

Terrible communication with dealership as a whole. Had a somewhat disgruntled customer before us as we were signing paper work. Finance did well until we needed info and paperwork. Over all would not Had a somewhat disgruntled customer before us as we were signing paper work. Finance did well until we needed info and paperwork. Over all would not recommend at all! To future buyers be sure to ask questions!!! More

Overall great customer service. The finance team really worked with us and got us a good payment even with less than good credit. The staff was great! The finance team really worked with us and got us a good payment even with less than good credit. The staff was great! More

Provided exceptional service from the time that I arrived until I drove away as new car owner! until I drove away as new car owner! More

Great staff, great experience! Tour of service department was Amazing! I will recommend others to shop with Killeen Ford! Tour of service department was Amazing! I will recommend others to shop with Killeen Ford! More