Kimberly Eakin Kia
Lufkin, TX
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166 Reviews of Kimberly Eakin Kia
Niceest people and very good at what they do. I love Premier Kia. They try so hard to keep their customers happy and I certainly am. I love the lifetime warranty and I love the free oil changes an I love Premier Kia. They try so hard to keep their customers happy and I certainly am. I love the lifetime warranty and I love the free oil changes and tire rotation. We made a reservation for Wednesday because we had a Dr appointment in Lufkin and I was sick by the time we arrived and they had the shuttle driver to take us to eat and then pick us up when we were finished. When we got back from eating the Service person Sydney walked right out and handed us our keys and the ticket. I can not imagine buying a car anywhere else. Oh and I sent my Step Dad and his wife to purchase a Kia and they bought one in a different color but still a Kia Soul. We all love Premier. One last thing we have a premeir dealer in Livingston but we all drive to Lufkin because we get the greatest servicxe there. White glove treatment. Love them. More
Very helpful They are all very helpful in tending to what you are looking for in a new car, as well as making you feel more like family . The atmosphere is very re They are all very helpful in tending to what you are looking for in a new car, as well as making you feel more like family . The atmosphere is very relaxed and they don't put pressure on you to make a purchase. Would and will definitely send any one looking for a car to this dealership. More
Service dept. takes too long. We had an appt. for 10:30 and arrived at 10:15. We were met by a very personable young man and the car was taken to the service area promptly. About 1 We had an appt. for 10:30 and arrived at 10:15. We were met by a very personable young man and the car was taken to the service area promptly. About 15 minutes later the service writer came out with dirty air filters suggesting they be replaced and we okayed the replacement. Just a few minutes later I saw my car parked in front of the detail area waiting for the free car wash. The car stayed in the same place (no car was in the wash bay) for 15 min. It was finally pulled in and a man started washing it then stopped to talk to some other employees. Long story short, it was in the detail area for almost 45 min.. It is very annoying to show up early for a simple oil change and still have to wait an hour and a half. The people that I talked to inside were all very nice but something needs to be done about the detail man. More
Great customer service! Awesome service and treated us like Family! Great Job Edgar! See you in a couple of weeks for our trim we discussed about repairing. Erica Awesome service and treated us like Family! Great Job Edgar! See you in a couple of weeks for our trim we discussed about repairing. Erica More
Amazing car buying experience! Greg went above a d beyond to make sure I had an excellent car buying experience. Our salesman Ricky was amazing as well. I would highly recommend sto Greg went above a d beyond to make sure I had an excellent car buying experience. Our salesman Ricky was amazing as well. I would highly recommend stopping by to see them if you are in the market for a new or used car. More
Pleasant experience Everyone from the sales persons to maintenance staff is friendly and knowledgeable. No one was pushy when I bought my new vehicle. Their reminder syst Everyone from the sales persons to maintenance staff is friendly and knowledgeable. No one was pushy when I bought my new vehicle. Their reminder system is also most helpful (text or email). More
Awesome sales dept. My husband and I purchased not 1 but 2 vehicles within a week from Premier Kia in Lufkin, Tx. The sales department was awesome...Need a new car ..thi My husband and I purchased not 1 but 2 vehicles within a week from Premier Kia in Lufkin, Tx. The sales department was awesome...Need a new car ..this is the place to go just ask for Bobby or Jeremy 5 star service. Thanks guys More
Oil Change with Excellent Service I had an oil change on Saturday, 23 June 2018. I had an excellent service visit and have always had excellent service with Premier Kia of Lufkin. R I had an oil change on Saturday, 23 June 2018. I had an excellent service visit and have always had excellent service with Premier Kia of Lufkin. Ramiro DeLeon is always courteous and someone who I completely trust with my Kia Sorrento. Excellent job! More
Great service As always, the service was great. The service department has always been punctual and helpful. They are always courteous and knowledgeable. I would h As always, the service was great. The service department has always been punctual and helpful. They are always courteous and knowledgeable. I would highly recommend them. More
Professional service... love my KIA. Randy was very helpful and listened to what I liked and did not like even though we had some boundaries to work in. He and the manager paid attention Randy was very helpful and listened to what I liked and did not like even though we had some boundaries to work in. He and the manager paid attention to what I was looking for. I appreciate that. I am very happy with my purchase and would recommend Premier KIA and my sales person Randy to others looking for a great experience shopping for a car. Thank you. More

