We have been loyal Kinderhook Toyota customers for twenty-five years, and purchased our eighth vehicle (our first used) from them just this week. We are not people that buy a new car every year or two, we typically have our vehicles for ten plus years and currently have a Tacoma, RAV4 and our son has a Corolla (the most recent addition to the family). The same people are in the sales deptartment and service department at Kinderhook as when we bought our first pickup there in 1985, not many dealers can make that claim. The service department always explains exactly what was done and stands behind all of their vehicles. We have known Karen, Everett and Pete for years. The sales department will give you a fair price right from the start so there is no need to haggle and argue (which we hate). Years ago my dad made several trips up the northway to exit 15 to the Toyota dealership and haggled back and forth over the price on a new Camry, only to pay the same price that Bill Walsh gave us right up front on our car (which was exactly the same, just a different color). We even picked our vehicles up from the dealers on the same day. We took notice of the bad press Toyota has had recently, but we will remain loyal Kinderhook Toyota customers because we have 100% confidence in our friends at this dealership.