King Hyundai

They promise LIES. I purchased a vehicle and was promised it would have BlueTooth and be ready. I have yet to hear back from the dealership....??? I personally went down I purchased a vehicle and was promised it would have BlueTooth and be ready. I have yet to hear back from the dealership....??? I personally went down to the dealership and was told the Head Boss is on vacation spending my hard earned money that I purchased his vehicle with. I was told I would get a phone call back that day... 2 weeks later and still no phone call...??? More

A Smooth Experience This was the best experience I have had buying a vehicle. From the salesperson, Brandon Ireland to the Manager, Jason Mink and finally to the Finance This was the best experience I have had buying a vehicle. From the salesperson, Brandon Ireland to the Manager, Jason Mink and finally to the Finance Manager, Chris. It was smooth, fast, friendly and enjoyable. I received a beautiful new Hyundai (my third) was explained in detail everything that was in the car and Brandon even set my radio, blue tooth, lights, etc. so that I didn't need to do anything. If your thinking of buying a Hyundai, please go see these friendly professionals at King Mitsubishi in Deerfield Beach. More

Worst car experience I have ever had!!! Don't buy from here! My husband and I recently made, what we quickly found out to be, one of the worst decisions we have ever made by choosing to buy our new vehicle from My husband and I recently made, what we quickly found out to be, one of the worst decisions we have ever made by choosing to buy our new vehicle from King Mitsubishi. I beg you to read my review, although very lengthy it will save you a few weeks of nightmares that are sure to ensue if you choose to buy from this dealership. In our search for a new vehicle we started out on the Hyundai side of this dealership working with David Fry who was fairly helpful and relatively patient. When we changed our mind and decided to come back later in the week to buy a new 2015 Mitsubishi Outlander Sport rather than the Hyundai Santa Fe Sport we were previously looking at we were told that David was not in and we would be working with Jim Correll which is when all of our problems began. 1. In a matter of 30 minutes we test drove the Outlander and told Jim that we did not need to look any further and we were ready to get the paperwork started. However, we specifically told him that we would only fill our paperwork and run our credit if they could guarantee that they could get us the graphite color we were looking for. We were told that, although they did not have one on the lot, there would be absolutely no problem at all getting that specific color as they trade cars with other dealerships very frequently. Feeling confident that it wouldn't be a problem we decided to fill out the paperwork and were told a few minutes later that all the banks were closed and that we would need to come back in the next day. They allowed us to leave the two cars we were trading in at the dealership and drive home the outlander we test drove. 2. The next day I received a call letting me know that they were unable to get the color that I wanted but that they had a silver one already in detail for me that I could come and pick up. I explained to them that in no way did I want the silver Outlander and asked them why they couldn't get another one when they guaranteed me they could. Four phone calls later we were at a stale mate so my husband decided to do his own looking and within 5 minutes found the exact car we were looking for at a nearby dealership. We called them back and sent them the link and were told that we could come pick up the car that night with no explanation as to why we had to find the car ourselves. At about 5:30 that night, when I still had not heard from them, I called Jim and was told that they just got the car and I would not be able to pick it up until the next day. 3. When we arrived at the dealership the next day we were rushed through every piece of paperwork like the building was on fire. They seemed overly annoyed that we (because we both work full time jobs and the dealership was 45 minute drive for us) were unable to make it to the dealership until around 7pm (note the dealership doesn't close until 9pm). After signing all the paperwork we waited around for roughly an hour (even though we were the only customers at the dealership) before we were taken into the finance department to sign all final paperwork. Although we do not remember the name of the gentleman in the finance department that helped us, he was incredibly helpful and extremely nice. 4. Upon arriving home with the car we realized that the car that we just signed all the paperwork for was missing a few things, primarily the shift knob was not the upgraded model and the cargo cover was missing. I called Jim first thing in the morning to ask him to please get these items for me, I informed him that these items were on the car we test drove and since we ran our credit and did final numbers based on the model we test drove they should have been on the car we had. Jim said he would see what he could do, but we received a call a short while later informing us that the car we received did not include those upgrades. We informed Jim that he would need to get these items since they were included in the cost of the vehicle we ran all final numbers for (the test drive model). Again, there were multiple phone calls back and forth. In the last, quite heated, conversation we were told by the dealership quote "we are going to go ahead and order the parts, but we don't think it's fair for us to have to buy $300 worth of parts." Again my husband informed the gentleman that the dealership was not paying for those parts we are as they were included in the price we were quoted. The gentleman at the dealership told my husband that he "didn't want to argue semantics" and that they were going to order them. 4. We received notice from Jim that we could expect our parts to arrive in roughly 4 business days. Later the following week (on Friday), when I still had not heard whether the parts had arrived or not I called Jim and was told that he would check on the status. I did not receive a call back that night. The next day around 11:30am I received a text from Jim letting me know that I could come pick up the parts, I told him that I was unable to make it by the 4:30pm he said I had to be there by but that I would be by the next day, he did not respond. The next day at 2:30pm we made our way down to the dealership I both called and texted Jim to let him know we were on our way, with no response. After the 45 minute drive to the dealership, as we were pulling in the parking lot, I received a voicemail from Jim letting me know that he was off for the day and that I couldn't get my parts because the parts department closes at 12pm on Sundays. At this point I was furious, I had informed Jim the day before that we would be coming on Sunday and he never made mention that the parts department closed that early. Nobody at the dealership was able to open the department and were asked if we could come back. I told them that I refused to drive another 45 minutes and they would have to figure something out. The next day they had someone drive the parts to my house. 5. We had only made it a week before I received a call from Jim letting me know that all of the paperwork (including the registration, finance paperwork, and of course my insurance) was filled out for the silver Outlander that they tried to pressure me into buying. I confirmed that in fact the VIN numbers were not the same and was informed by Jim that they would start redoing all the paperwork for the proper vehicle and he would be in touch. After a week had gone by with no word from Jim we called him to check on the status. He said we would look into it and that we should expect a call that night, I told him it was imperative that we figure it out as soon as possible as we would be moving out of state before the end of the next week. When we didn't hear from him we called him back the next day and were asked to come back down to the dealership. I told him that he would need to figure out another way as our schedules were completely filled between packing and the movers coming. 6. Jim brought the paperwork to our house the next day (Sunday) at which time we informed him of our concern that we had had the new car for a few weeks already and the two cars we traded in were still not showing paid off. He said he would look into it and let us know. After again not receiving a call back I called mid-week and once again told him that we were concerned because we had payments coming due on those cars and we did not want it to effect our credit. We were told again that he would check into it, and once again he failed to call back. This past Saturday we called and were told that we would have to wait until the following Monday to find out when the checks were cut. My exact words to Jim were "great, so I can expect a call by noon on Monday then, correct?" he assured me yes, I will call you first thing in the morning on Monday. IT IS NOW WEDNESDAY AND WE HAVE STILL NOT HEARD FROM JIM OR ANYONE AT THE DEALERSHIP! Buyer beware! Stay far away from this dealership. The week before my little brother bought a car from the dealership right next door (Deerfield Toyota) and it was such an awesome experience compared to this one. You can actually read my other review and see how patient and knowledgeable they were. What a damper this dealership put on my new car buying experience. More

EXCELLENT cars. AVOID this dealership. Apparently, King Hyundai does not have any phone service as your calls are never returned. Lease returns are not processed for up to two months and th Apparently, King Hyundai does not have any phone service as your calls are never returned. Lease returns are not processed for up to two months and the finance company "sympathizes" but there is "no paperwork on file" reflecting that you returned it. We leased another car earlier in the year. Made two payments to the dealership which Hyundai Motor Finance also had no record of. Only after threats of legal action were new checks cut and forwarded to HMF...after eight plus weeks. There is a large turnover of finance people. Shocking. It's a shame as Hyundai makes a great car but get yours at another dealership. More

GREAT product. INCOMPETENT financial department. We've leased a total of five cars at this dealership. We won't be leasing here again. Love the product and with the exception of our salesperson Sig, We've leased a total of five cars at this dealership. We won't be leasing here again. Love the product and with the exception of our salesperson Sig, (who just left) and service person Cole, the rest of the staff especially managerial and finance are incompetent. We returned a car, leased another, seven weeks later, Hyundai Motor Finance has no record of the car being turned in. Eight months ago, leased another new car, made two payments to the dealership and another nine weeks passed before Hyundai Motor Finance received any payment on our behalf and that was only after we mentioned calling our attorney and we had our cancelled checks to prove first and second month payments were made and cleared at the dealership. Calls are never returned despite repeated promises to do so. More

Great experience Thank you guys for making buying a car an easy experience. I had gone to another dealer before you and it was a nightmare. I love the new car now, and Thank you guys for making buying a car an easy experience. I had gone to another dealer before you and it was a nightmare. I love the new car now, and I am thrilled to have all of the features I wanted. The phone sounds clear on the speakers, and it was very easy to set up for my wife. We both are thrilled with how painless it was getting the vehicle, and the finance was a breeze. Thanks everyone! More

Great Sales Experience! I arrived for an oil change and drove away in a brand new Hyundai Elantra! I met Jim Correll while waiting for my oil change and found out I could tr I arrived for an oil change and drove away in a brand new Hyundai Elantra! I met Jim Correll while waiting for my oil change and found out I could trade up two years and not break my budget. More

Wonderful process, from start to finish! My experiencing trading in my 2013 Honda CR-V for a new 2014 Hyundai Santa Fe GLS was nothing short of superior to any other new car purchase I have My experiencing trading in my 2013 Honda CR-V for a new 2014 Hyundai Santa Fe GLS was nothing short of superior to any other new car purchase I have ever made. I immediately felt welcomed and did not feel that any high pressure sales tactics were involved, only professionalism to the highest degree. My salesman, David Fry, was truly wonderful to work with. A purchase price agreement was quickly reached and I feel I received a great deal. I would highly recommend the dealership, and specifically David Fry, to anyone I meet, as I already have several times. I feel I am now a King Hyundai customer for life. And I love my new car, especially the powerful V6! Side note, I just got my first oil change (a little earlier than recommended) and the service experience was awesome too. I was in and out in 40 minutes. At Honda, I could be in there for at least 90 minutes just for a oil change and rotation! Again, a wonderful experience on all fronts! -Ellery Queen, 2014 Hyundai Santa Fe GLS More

Satisfied! King hyundai & the staff are top notch. Russ Andrews (my salesman) was the best I've ever dealt with. All around very happy with my sonata purchase! King hyundai & the staff are top notch. Russ Andrews (my salesman) was the best I've ever dealt with. All around very happy with my sonata purchase! More

great service my experience at king hyundai was wonderful everyone seem to be very well represented.my salesman scotty raul made sure he took care of me and made su my experience at king hyundai was wonderful everyone seem to be very well represented.my salesman scotty raul made sure he took care of me and made sure I was satisfied I will be doing more business in the future More