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King O'Rourke Auto Group

Smithtown, NY

4.7
395 Reviews
Call Dealership (631) 724-4700

756 Smithtown By Pass

Smithtown, NY

11787

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395 Reviews of King O'Rourke Auto Group

November 18, 2024

Horrible car was there for a month and a half not happy with the outcome at all very poor experience More

by gerfo99z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 20, 2024 -

King O'Rourke Auto Group responded

Mr. Gerfo, Thanks for taking the time to speak with me. As explained, on the dealer level we did everything we could in getting your vehicle fixed. Parts delays are simply beyond our control. Regarding the issue with the rental car; all fines, tickets, violations incurred while renting a vehicle always are the responsibility of the renter. Hope to see you back at KOR for future services. It's always our goal for our customers to leave Completely Satisfied. Kevin Donaldson, Service Manager

Nov 21, 2024 -

King O'Rourke Auto Group responded

Mr. Gerfo, Thanks for taking the time to speak with me. As explained, on the dealer level we did everything we could in getting your vehicle fixed. Parts delays are simply beyond our control. Regarding the issue with the rental car; all fines, tickets, violations incurred while renting a vehicle always are the responsibility of the renter. Hope to see you back at KOR in the future. Kevin Donaldson, Service Manager

November 08, 2024

Very pleasant experience. Salesman John McCoy was friendly, relaxed and a pleasure to deal with. More

by CJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McCoy
Report | Print
Nov 09, 2024 -

King O'Rourke Auto Group responded

Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Very professional and very classy dealership. Everyone was pleasant and super helpful. I found my new favorite place to go car shopping! I will definitely be recommending to friends and family. More

by TimAT4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Parnis
Report | Print
Oct 26, 2024 -

King O'Rourke Auto Group responded

Thank you for your kind review; we are happy to pass along your comments to the team here at King O'Rourke Buick GMC, LLC! Thanks again for the recommendation, and have an amazing day!

October 21, 2024

As usual Jackie did a great job! After having her as my sales consultant for 17 years she makes the process simple and fast. If it were not for Jackie, I would probably shop around w More

by Dra0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Report | Print
Oct 25, 2024 -

King O'Rourke Auto Group responded

Thanks for highlighting Jackie who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2024

This is my second car purchase from King Orouke, Jackie was amazing; great experience, would recommend to everyone I know! More

by Kcomp
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Report | Print
Oct 25, 2024 -

King O'Rourke Auto Group responded

We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 19, 2024

Jackie is very knowledgeable,, I’ve been dealing and leasing cars with her for over 16yrs, More

by Loridellecave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Report | Print
Oct 25, 2024 -

King O'Rourke Auto Group responded

Thanks for your praise and kind comments about our team. Until the next time we meet, take care!

October 19, 2024

Absolutely flawless dealership experience. Jackie was attentive, knowledgeable, and the opposite of the care salesperson stereotype. Completely thrilled with my vehicle and will be coming back More

by jamescwells4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg, Jackie Endres Laguerre
Report | Print
Oct 25, 2024 -

King O'Rourke Auto Group responded

We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Bought my 2nd truck from Jackie. She is the best! She makes buying a new vehicle so easy. More

by Mp13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre
Report | Print
Oct 25, 2024 -

King O'Rourke Auto Group responded

We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

Another beautiful caddie , another beautiful experience only with Jackie !!! Best salesperson x 9 years !! we love you !! We love Emerald too 🙏🏻💚🤍💚 More

by Dordor4532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Endres Laguerre, John DeFlumeri
Report | Print
Oct 19, 2024 -

King O'Rourke Auto Group responded

We're happy you found our staff to be so supportive during your experience here at King O'Rourke Buick GMC, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Tom was excellent he made my car purchase easy and smooth. From start to finish. More

by dsaluto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Costa
Report | Print
Sep 29, 2024 -

King O'Rourke Auto Group responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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