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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Friendly They made me feel comfortable was comfortable waiting in waiting room they came out and spoke with me before performing any service thank u very much They made me feel comfortable was comfortable waiting in waiting room they came out and spoke with me before performing any service thank u very much More
quick and easy everyone involved was very professional and timely. i would strongly recommend this dealership to anyone who asked me. i been a customer hear since 19 everyone involved was very professional and timely. i would strongly recommend this dealership to anyone who asked me. i been a customer hear since 1994. More
Very simple deal I went in with a clear, detailed plan as to what I wanted and how much I wanted my payments to be per month. Of course there was some back and forth.. I went in with a clear, detailed plan as to what I wanted and how much I wanted my payments to be per month. Of course there was some back and forth..... that's expected at a dealership. But, I walked out exactly where I wanted to be. I didn't care for their persistence to run my credit through other finance companies when I was already approved at a reasonable interest rate. More
At my oil change, the technician suggested I drop my car off I had everything wrong with my car! Brakes, oil pan, a leaky air conditioner, etc etc. I got a loaner, which I had a heck of a time starting at the gr I had everything wrong with my car! Brakes, oil pan, a leaky air conditioner, etc etc. I got a loaner, which I had a heck of a time starting at the grocery store. More
Fair Price Got a good offer on our trade in! and fair price on new van. Calvin works good with people ( great people skills) Angie helped us with the Mastershiel Got a good offer on our trade in! and fair price on new van. Calvin works good with people ( great people skills) Angie helped us with the Mastershield process and rental car. She brought the car right to me and even helped me with a car seat quickly. More
Quick Oil Change Review In and out within 25 minutes. We were heading out for vacation and needed an oil change. The Jeep Dodge was a little out of the way of our trip, but w In and out within 25 minutes. We were heading out for vacation and needed an oil change. The Jeep Dodge was a little out of the way of our trip, but well worth it. Thank you for the quick turn around! More
Service Managers 5 stars - Express Service - 1 star Very helpful. Showed interest and care about my vehicle and my experience. I felt trusting with them. The ratings below are for my Service Manager a Very helpful. Showed interest and care about my vehicle and my experience. I felt trusting with them. The ratings below are for my Service Manager and Tech Team on this visit. Unlike my Express Oil Change experiences where I do not receive a checklist of items completed and when I ask if an item was completed receive the answer "It should have been." Then we go out and look...and guess what...it WAS NOT completed. Complimentary oil changes and checks were a major reason in why I purchased from this Dealer. However with this type of service I will definitely think long and hard on my next purchase. Also I was never contacted about the poor service I reported I received at the Express Change. Do they care? More
Best Buying Experience Recently purchased a Dodge Challenger from Leonard Harris at Kings Dodge. Best buying experience I have ever had. Easy dealing with Leonard and ever Recently purchased a Dodge Challenger from Leonard Harris at Kings Dodge. Best buying experience I have ever had. Easy dealing with Leonard and everything on the car was explained well to me. TC More
My Jeep Bill Craig was my salesperson and very personable to work with, In order to close the deal we went past closing time and he was very gracious about it Bill Craig was my salesperson and very personable to work with, In order to close the deal we went past closing time and he was very gracious about it. The only reason I didn't rate my experience as great is that I had to come back the next morning and have 1 of the sets of keys remade because it didn't work. I thought that showed on the inspection paper that it had been checked.Craig Ditmer did a great job getting it corrected quickly. More
transmission problems I've brought my car in twice once with video of a grinding sound when accelerating. they tell me that unless it duplicates the sound while they have i I've brought my car in twice once with video of a grinding sound when accelerating. they tell me that unless it duplicates the sound while they have it they can't do nothing about it. I showed the video to another mechanic. the first question he asked me was "is it under warranty?" he then said "it's one of three things transmission grinding, torque converter or the rear end" now that was just off the video. he drove it for ten minutes and said yea something definitely wrong with it. I will be making another appointment to get this resolved. below i don't remember who handled it so I'm just going to choose them all and rate them high only bc I don't know... More