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Kings INFINITI
Brooklyn, NY
3,802 Reviews
Kings Infiniti offers many automotive products and services to our customers. From quality new Infiniti vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of all Infiniti vehicles, making us a good choice as your Infiniti car dealer.
Our services include trusted Infiniti car repair, original Infiniti parts, and financing to help our customers purchase the car of their dreams.
Call Kings Infiniti at (718) 646-3331, or come visit us in person. We're conveniently located at 20 Neptune Avenue and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,802 reviews
February 17, 2009
Cancer of the automotive world. Tried to return my vehicle back to this dealer, and was told they would not accept the car. When I asked why, I was told that they don't have room on the lot for my en vehicle back to this dealer, and was told they would not accept the car. When I asked why, I was told that they don't have room on the lot for my end of lease vehicle, and two, they just don't want to cover the cost of having this vehicle returned back to Infiniti. What? Aren't you the authorized dealer? I called back Infiniti Financial, and they wouldn't believe a word I told them about my brief, and yet extremely rude coversation that I just had with one of the sales pepole at Kings Infititi. They called another dealer on my behalf (Legacy Infiniti of LI), and scheduled a lease return without a hitch. I was considering getting another Infiniti, but this whole ordeal left a bad taste in my mouth, that is why the Nissan/Infiniti has lost me as customer. I can't even phantom how such rotten dealership such as Kings Infiniti is able to stay in business, let alone give sh!t left and right without any regard for proper business guidelines. I have informed Infiniti HQ that because of Kings Infiniti, I will no longer spend my money on any of their vehicles. Kings Infiniti is definitely the bad mark on the Infiniti brand? I've never been treated by any dealer with such arogance and disregard for business ettiqute. I've expected a lot more from a luxury car dealer. Oh well. More
by puredeath
Employees Worked With
Did not state his name.
October 29, 2007
I bought a 2001 I30 from kings that subsequently developed a computer problem. The check engine light came on and my mechanic informed me that there were two codes in the computer involving the oxy developed a computer problem. The check engine light came on and my mechanic informed me that there were two codes in the computer involving the oxygen sensors and possibly the catalytic converter. He also said that there was a bullitin or update on the software in the computer. The codes were left in so that the dealer could diagnose the problem and the check engine light was on when I brought the car for an appointment. I was also told that I would not be charged to diagnose the problem. Mike calls me a few hours after dropping off the car and tells me there are no codes and no check engine light. I go to pick up the car and they will only accept cash because I would dispute a credit card charge. I had to call police to retrieve my car which was held hostage. Worst experience ever in my life with a dealer. Do not ever buy a car from these crooks unless you enjoy getting ripped off. You have been warned. More
by stevefdds
Employees Worked With
Kathy in service
