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Kings INFINITI - Service Center

Brooklyn, NY

4.6
2,102 Reviews

2,102 Reviews of Kings INFINITI - Service Center

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July 11, 2018

Excellent service by NELSON he was polite considerate and set the proper expectations and over delivered. I would buy a car from this dealership just to know More

by MAAJ1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
July 11, 2018

Excellent!!!!!!!!!!!!!!!!!!!!!!! thanks!!!! Excellent thanks!!!!!!!!!!!!!!!!!!! Special thanks to John Russo!!!!!! Very satisfied Excellent, excellent, excellent, experience Work done excepti More

by VLADIMV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2018

Excellent service Service visit was speedy and consultant very courteous. The waiting area was very comfortable and clean. Waiting time was shorter than I anticipated a More

by ladypisces222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2018

Great place of business! Every time I go to kings Infiniti it’s always a great experience the staff is really nice from the moment you arrive up until you leave. More

by Trav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Largana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Morales
July 06, 2018

Great experience, Great people , Great personal, Very professional. Fixed the issues in my car.. Would recommend the service personal to others. Will visit then for my More

by USTRUCKS11212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Zeltser
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrey at parts
July 03, 2018

Phenomenal The service was phenomenal. I was too thrilled to find out that the price for an oil change was raised but besides that everything was phenomenal. More

by AKEEMPASCAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
July 03, 2018

Endurance Auto Warranty Not Accepted Here Like the tittle says...so if you try to use it and they don't say anything about not to...you will be charged the $247 bucks for the diagnostic as I w More

by STREETCAR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Then
Jul 03, 2018 -

Kings INFINITI responded

Mr. Bryant , Your 3rd party warranty called Endurance apparently is not accepted at our service facility. You needed an A/C compressor,and your front transfer case had noise and leaking, front sway bar bushing and links were worn, as well as your bottom exhaust muffler was leaking. We communicated the diagnostic fee upon speaking to Jonathan. Jonathan advised that your vehicle was not safe to drive and recommended to have it towed out. The safety of our customers is our highest concern. We hope to have the opportunity to service your vehicle moveing forward.

July 02, 2018

Excellent experience with the service advisor The service advisor was helpful, he answered all my questions, and got my car fixed in a excellent time management, I got my car on time with excellen More

by JIANPEIZHENG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
July 02, 2018

Efficient as always. The service center provided excellent service as always. The wait was not too long and the price quotes was what paid.Overall it was a great experienc More

by SLOCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Very Good The Reception from the valet thru the exceptional caring "service Writer" was noteworthy. Every concern was addressed & reviewed and issues explained More

by 1602Tour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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