John Russo
John Russo at Kings INFINITI

John Russo

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

Contact Me
4.9
1,361 Reviews

Dealership Experience

33 yrs, 2 mos

Industry Experience

33 yrs, 2 mos

Languages Spoken

English English

4.9

1,361 Reviews

Write a Review

1361 Reviews of John Russo

August 16, 2026

Dealership Rating
Employee Rating

John was great as always. But I am not thrilled with paying $468 for a tire. More

by IJMARKUS
Recommend Dealer
Yes

Other Employees Tagged: John Russo

August 08, 2026

Dealership Rating
Employee Rating

Great dealership to visit. Knowledgeable, friendly, courteous people. Thank you for having clear answers in regards to vehicle service options. Also, parts department people ar More

by INBOXAV
Recommend Dealer
Yes

Other Employees Tagged: John Russo

August 07, 2026

Dealership Rating
Employee Rating

My experience with the dealership is a good any issues or concerns that I may have are fully explained and customer service is good More

by Danielleross2008
Recommend Dealer
Yes

Other Employees Tagged: John Russo

August 04, 2026

Dealership Rating
Employee Rating

Awesomeness personified! Kings has mastered there craft. Never have an issue, never have to go back to them to re-do something. More

by Marc1974
Recommend Dealer
Yes

Other Employees Tagged: John Russo

July 30, 2026

Dealership Rating
Employee Rating

Kings infiniti always takes great care of me. Matt was perfect as usual. Thanks for everything. More

by Dsdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 29, 2026

Dealership Rating
Employee Rating

Service was great. Very professional as usual.Never a problem.Always fast and reliable.Great place. More

by Corey1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 28, 2026

Dealership Rating
Employee Rating

Satisfactory Why us more words when one is enough Overall a good experience Thank you More

by MARIO_MD
Recommend Dealer
Yes

Other Employees Tagged: John Russo

July 25, 2026

Dealership Rating
Employee Rating

The service provided was exceptional, and the team offered outstanding assistance. They thoroughly explained all necessary repairs to ensure the correct resolution of my vehicle's issues. More

by DQUEZADA1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Kings INFINITI responded

Thank you for your kind words! We take great pride in providing exceptional service, and we're so glad to hear that our team was able to offer outstanding assistance. We always strive to thoroughly explain all repairs, and we're happy to have helped with your vehicle's issues. We appreciate your business!

July 24, 2026

Dealership Rating
Employee Rating

Check in was prompt and the service advisor was friendly and professional. Check in was prompt and the service advisor was friendly and professional. I had a concern with tire pressure and the air condition More

by SAIR4CE1
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you for choosing Kings INFINITI for your service needs! We are happy to hear that you were pleased with our prompt and friendly service. Our team always strives to ensure that our customers' needs are taken care of. We appreciate your positive feedback and look forward to serving you again in the future.

July 23, 2026

Dealership Rating
Employee Rating

Courteous, Knowledgeable, and very accommodating Every time is the same great experience...Consistency. That's what counts More

by RICHIEC16
Recommend Dealer
Yes

Other Employees Tagged: John Russo

Jul 29, 2026

Kings INFINITI responded

Thank you for your amazing feedback! We strive to provide top-notch service every time, and we're thrilled to hear we've achieved consistency. Your continued support means everything to us. See you soon!

1
...