Kings INFINITI - Service Center

Warranty related repair I brought in my qx60 for oil change and was told that I need some repair don’t to my car at no cost to me. So I was asked to bring my car the followin I brought in my qx60 for oil change and was told that I need some repair don’t to my car at no cost to me. So I was asked to bring my car the following week and I’d get a loaner vehicle. I came as requested. They gave me a very nice and clean loaner, transferred my kids car seats and over all were very pleasant. I kept it for two days and then came back to pick up my car, but got stuck in traffic. I called the service department and told them that I am on my way. They assured me that they will wait for me and won’t close until I arrive and that I should drive safely. I finally got to dealership, my car was all ready and freshly cleaned. They put my car seat and some other stuff back into my car and I was on my way. Something that I had thought could be a bad experience (working mom with two small kids and living on the opposite side of Brooklyn) turned out very well. I must highlight John Russo who was handling everything for me and of course the rest of the staff at service department. More

Awesome! Very helpful and informative. Friendly and knowledgeable. My sales rep Nelson Morales was very egar and addressed all my concerns and some Definitely Very helpful and informative. Friendly and knowledgeable. My sales rep Nelson Morales was very egar and addressed all my concerns and some Definitely my favorite dealer. Would recommend to anyone. More

Excellent dealership!!!!!A++++++++ Kings Infiniti is a excellent dealership. They make it easy to buy and service a vehicle. They go up and beyond the normal dealership. Service advisor Kings Infiniti is a excellent dealership. They make it easy to buy and service a vehicle. They go up and beyond the normal dealership. Service advisor John is asset to the company he makes you feel like family and is excellent at his jobit's a pleasure to deal with him...I would recommend everyone to buy and service a vehicle at kings Infiniti...A+++++++ More

The only dealer in New York to service your car If they're bringing my vehicle in for riding sluggish without a check engine light. John and his team scanned the vehicle and notified me of a service If they're bringing my vehicle in for riding sluggish without a check engine light. John and his team scanned the vehicle and notified me of a service bulletin that has been submitted for my vehicle. Very professional and very courteous staff and treat that customers with respect highly recommended. The mechanic that worked on my car treated my car like it was a Rolls-Royce there was no dirt fingerprints no Footprints or nothing. And they provided me with a loaner vehicle. This is the reason why purchase all my vehicles at Kings Infiniti More

The Best of Infiniti This is by far, in my opinion, the dealer and service department against which all others should be measured. All service reps are experienced, peopl This is by far, in my opinion, the dealer and service department against which all others should be measured. All service reps are experienced, people oriented, knowledgeable, courteous, and just downright pleasant to deal with. More

Fast service and my car was so clean i love my Infiniti and kings Infiniti keeps my car running right. My service advisor Ron makes sure my car gets whatever it needs. Great service....gr i love my Infiniti and kings Infiniti keeps my car running right. My service advisor Ron makes sure my car gets whatever it needs. Great service....great place. More

Excellent Service Brought my car in for an oil change and was in and out in an hour with a car wash! Excellent job by the entire Service Team at Kings Infiniti!!! Brought my car in for an oil change and was in and out in an hour with a car wash! Excellent job by the entire Service Team at Kings Infiniti!!! More

Excellent service center I had to bring my car in for service, they were the most professional and courteous staff. I would like to them again for making my service so pleasa I had to bring my car in for service, they were the most professional and courteous staff. I would like to them again for making my service so pleasant. More

Excellent service and never had to return for work incomplet I have been going to Kings Infiniti for over 2p years because the have an excellent and efficient service department . I never had to bring my car ba I have been going to Kings Infiniti for over 2p years because the have an excellent and efficient service department . I never had to bring my car back for unsatisfactory work . More

Above and beyond! Never disappointed when bringing in my infiniti to get serviced. I either go to Ron or John and both are very courteous friendly and professional!!! N Never disappointed when bringing in my infiniti to get serviced. I either go to Ron or John and both are very courteous friendly and professional!!! Never any problems. All my concerns are quickly addressed and I am always given their most honest opinions on what needs to be done. Will continue to have my vehicle serviced here and definitely recommend all my family and friends to go to KINGS!!! More