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Kings Kia

Cincinnati, OH

3.6
356 Reviews

9600 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 356 reviews

June 20, 2022

Had a great experience shopping and buying with Kings Kia and salesman Shawn Harvey. Shawn gave us the full details of how hard it is to get the vehicle we wanted, since other Tri-State dealers are adding 1 More

by coghlasc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Harvey, Tim Donnellon
Jun 21, 2022 -

Kings Kia responded

Thank you for the great review and five stars! We are thrilled to learn that you enjoyed excellent, professional service during your most recent experience with us here at Kings Kia. We appreciate your business and look forward to seeing you back again next time.

May 06, 2022

Vehicle ordered: October 2021 Was told March/April 2022 for delivery in a December 2021 allocation. Called and touched base constantly. Sales manager was never able to give an ETA. Was always told that t More

by Mojoe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Merry
April 10, 2022

Great service! Sam Bosley is an amazing salesman! We have bought several cars from him and we would absolutely go to him again! We were also very pleased with the f More

by Kiakrazy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bosley, Tim Donnellon
Apr 11, 2022 -

Kings Kia responded

Thank you for taking the time to share your feedback with us and for the kind words about our staff. We are so glad to hear that you are pleased with your experience working with the Kings Kia team and honored to have earned your repeat business. We look forward to working with you again next time.

March 19, 2022

I purchased a 2022 Kia Forte from King’s Kia. My salesman was Shawn Harvey. Shawn was the best car salesman I ever ever worked with. He was professional, responsive, honest and made the overall b More

by meemee76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Harvey
Mar 20, 2022 -

Kings Kia responded

Hello! Thank you for taking the time to write us a review. We appreciate the feedback hope you enjoy the rest of your day. Come back any time! Regards, Kings Kia

December 12, 2021

Only good for local sales. Bought from out of state. Had to arrange delivery on my own. Then truck arrived without the title, and I had to follow up several times on this...Hello, can you put it in the car More

by kenneth.asquith
Recommend Dealer
No
Employees Worked With
Tiffany LaFevor
Dec 13, 2021 -

Kings Kia responded

Kenneth, Thank you for taking the time to share your review. At Kings Kia we take customer satisfaction very seriously and I would like the opportunity to further discuss your sales experience. Would you kindly reach out to me at your convenience? Best, Bob Huser General Manager Kings KIA 513-677-6700 bobhuser@kingskia.com

December 06, 2021

I Reached out to Shawn Harvey for a trade in for my 2017 Kia Forte. I applied online pulled a soft pull on my credit. Based on soft pull credit was preapproved with certain amount down. Based on soft pull r More

by Kory
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Harvey
Dec 08, 2021 -

Kory responded

Follow up: Manager attempted to remedy the situation by trying to sell me car parts and service for my vehicle. The price did not match competitors auto service stores. Manager apologized for the incident with sales professional Shawn Harvey. Asked Sales Professional if he can provide a referral for other dealerships or lenders that can offer financing that best fits my credit situation. Shawn Harvey replied back "We work with the same banks other dealerships work with". I will not be purchasing another car from Kenwood Auto Group. They have attempted to sell me extended warranties and GAP insurance that I don't need and the dealer makes profit off you purchasing warranties and GAP insurance. Agency Staff don't wear face masks or follow safety/confidentiality protocols. When discussing financing your in an open room in the welcome area with no privacy while discussing confidential manner pertaining to your finances.

November 10, 2021

I had an amazing experience at Kings Kia! As a first time buyer, I was a little nervous about the process, but Shawn made everything easy, and enjoyable! I couldn’t be happier with my new car, and I am so th More

by Magdalene C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Harvey
Nov 11, 2021 -

Kings Kia responded

Kings Kia appreciates the positive rating and review, Magdalene! We are so glad we were able to be a part of your first car buying experience and that it was a great one! Have a terrific day and stay safe!

October 29, 2021

Rob Bello & his entire team make sure your buying process is a great experience. I'm not very tech savvy & our Salesman Jake Griffo was terrific. He explained everything. He even programed some of my featu More

by Lindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bello, Tim Donnellon
Oct 30, 2021 -

Kings Kia responded

Thank you so much! We are glad you had a 5-star experience here at Kings Kia!

August 21, 2021

My experience at Kings Kia was excellent. My Salesperson Zach Miller was fantastic. He explained everything very well, help me make the right choices for my new Telluride. Zach was very poli More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Miller, sales , Rob Bello
Aug 23, 2021 -

Kings Kia responded

Tom-It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear Zach and Rob went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We truly appreciate your positive feedback, and we are looking forward to working with you for years to come at Kings Kia.

May 05, 2021

Shawn Harvey was awesome he worked really hard to make the best deal on my 2021 Sportage Friendly service all the way around Enjoyed working with him Love my sportage Thank you so much! More

by jlouderback2808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bello, Tim Donnellon
May 06, 2021 -

Kings Kia responded

Hi there, thank you so much for the kind words for Shawn! We're glad to hear he's worked his hardest in helping you with getting the best deal for your 2021 Sportage. Congratulations on your new vehicle! We hope you enjoy it.

May 06, 2021 -

jlouderback2808 responded

I will recommend to my friends and family to deal with kings Kia in Cincinnati I am so happy with my Sportage ! Thanks fir all the friendly service!!! What a nice family to deal with !