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Kings Toyota

Cincinnati, OH

3.9
460 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 460 reviews

June 10, 2011

Ryan offered to help us while we waited for the "internet" salesperson, who was too busy to help at the time. He did this, even though he would not share in the commission. Turns out, we loved him More

by LeAnney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fink, Ryan Fink
Jun 15, 2011 -

Kings Toyota responded

GREAT TESTIMONIAL! RYAN FINK is an awesome sales person and we're glad you agree. KINGS TOYOTA considers themselves lucky to have someone like Ryan on our sales team. Hope you tell your friends and neighbors about the great customer service you received here. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

My rating is only for Tony. He is a very nice person and a straight shooter. The care and service aspects remain to be seen. Your loggin requirements is bull shit! More

by jsh3234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sprajsh3234dling
June 10, 2011

Christiana was very knowledgable and easy to work with-she is the first care sales person that made us feel that she was working for us-not just the dealership. We love our Sienna Limited. When we we More

by cbremer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Richmond
Jun 15, 2011 -

Kings Toyota responded

CHRISTINA RICHMOND hits another one out of the ballpark with great customer service! That's what you'll always get when you shop at KINGS TOYOTA. Thanks Christina! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

This is the 2nd Toyota car that I have purchased from Kings Toyota. In both cases it was hassel free. The showroom is great and the help is extremely pleasant. It really didn't take much time at all a More

by tcorkhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hronek, Steve Hronek
Jun 15, 2011 -

Kings Toyota responded

That's what we like....repeat customers that are THIS HAPPY! So glad STEVE HRONEK was able to make your experience perfect! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Mike was extremely helpful with all of the variables we were trying to pin down. Though we did not end up with our first choice (a Rav4 with 3rd row seating), it was not due to Mike's "lack of trying". More

by tmolitors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Jun 15, 2011 -

Kings Toyota responded

So glad MIKE LEWIS was able to find you the right vehicle. Mike always goes a the extra mile to help his customers and make sure they are nothing but satisfied....what EXCELLENT customer service. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

I bought several cars from him for my family and myself, as well as handful of my friends. He gives me great advice when I look for a car, and do not hesitate to point out any known problems on used cars. More

by tacti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Tillery, Don Tillery
Jun 16, 2011 -

Kings Toyota responded

Glad you agree that DON TILLERY is a great sales person. We are lucky to have Don as a part of the KINGS TOYOTA sales team knowing he treats all his customers as well as he treats you, your family and friends. With someone like Don on your side, everyone wins! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Chris Vanderveer was my salesperson. He was very friendly, helpful, and honest about everything. He let me know all of my options, but he was never too pushy or overly aggressive about the sale. O More

by dcriegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vanderveer, Chris Vanderveer
Jun 16, 2011 -

Kings Toyota responded

Glad to hear your recent purchase of a new vehicle from KINGS TOYOTA with CHRIS VANDERVEER was EXCELLENT. Chris always makes his customers feel comfortable and good about the choices they make. Thanks for being a Kings Toyota customer! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Jim Gray is an awesome sales professional. His friendless and product knowledge made a great impression on me. I can't remember the name of the finance manager but getting me a refund on my gap insurance fro More

by momtooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gray, I can't remember the finance guys name
Jun 15, 2011 -

Kings Toyota responded

We agree....JIM GRAY certainly knows how to take care of his customers.....that's why they keep coming back again, and again, and again. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Joe was awesome to work with. I was not looking forward to getting a new car, but he made the process very easy and worked with my schedule, getting me out of there with little hassle. My mom actually boug More

by lernerea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 15, 2011 -

Kings Toyota responded

We are so glad to hear your shopping experience at KINGS TOYOTA was everything you wanted and more. JOE HECKLER certainly makes purchasing a new vehicle fun and painless, doesn't he? Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Can't say enough good things about Kings Toyota and the service we received when purchasing a new vehicle especially our sales associate Bruce Blackburn. We have to say this was the easiest car buying exp More

by ANNE.SAXTON99@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Blackburn, Bruce Blackburn
Jun 15, 2011 -

Kings Toyota responded

EXCEPTIONAL is the best word to describe your sales person, BRUCE BLACKBURN. You couldn't ask for a better person to work with and stand behind his word. Glad you're a happy customer! Regards, Heather T. Chattos Customer Relations Manager