Kirby Kia of Ventura

First, let me say that I spent 3 months researching SUV's in every price range looking for the perfect fit for me. I am a cash buyer and was willing and able to purchase any vehicle in the competitive SUV m in every price range looking for the perfect fit for me. I am a cash buyer and was willing and able to purchase any vehicle in the competitive SUV market. After much contemplation, I decided on the Kia Sorento V6 AWD for a number of reasons: warranty, safety, price point, features and the all important fun factor. After an exhaustive internet search and numerous visits to local Kia dealerships, I was ready to make a cash purchase but hesitated after repeatedly being told that Kia did not make the Sorento V6 AWD in titanium. This was the color I envisioned and every other color (to me) paled by comparison. The limited choices I was given (white, black, dark cherry and bright silver) were unacceptable compromises that prevented me from completing the purchase. I decided to look a little further from home and was fortunate enough to contact (via e-mail) Paul Reyes at Kirby Kia, Ventura, CA. He had my dream car; titanium and loaded. From the initial e-mail to the final paperwork, Paul was the consummate professional. I can say unequivocally, Paul Reyes provided my first truly positive car purchasing experience. That is quite an accomplishment as I have purchased many cars over the years and the experience left a lot to be desired. My neighbor and my daughter both love my car and are interested in purchasing a Kia Sorento. I will definitely send them to Paul. As a side note, I spoke with Paul today and informed him that there is a crease in the hood of my car that I did not notice when I took delivery. It is only perceptible in certain light at a certain angle. Once again, he went the extra mile and assured me that Kirby Kia would take a look at it and do everything they could to correct the defect. Thank you for the opportunity to send this review. Paul Reyes has single-handedly changed my perception of buying a new car from negative to positive. In closing, I love my Kia Sorento V6 AWD. I can say without qualification, I could not be happier in an SUV at twice the price point. Thank you for an amazing car. Thank you, L. Taylor More

I e-mailed Kirby Kia with questions about trade in and purchasing a new vehicle. They responded quickly and made an appointment to test drive the cars. Paul Reyes was awesome and accommodated us with just purchasing a new vehicle. They responded quickly and made an appointment to test drive the cars. Paul Reyes was awesome and accommodated us with just what we wanted.The best buying experience we've had in purchasing a new car. We drove 2 1/2 hrs away and it was well worth the drive. We love our new Kia Sorento and recommend Kirby Kia as the best dealer. More

I looked online for several weeks for a specific vehicle, and I communicated (through e-mail) with quite a few dealers on similar vehicles. Paul was very responsive and professional in his response to my qu and I communicated (through e-mail) with quite a few dealers on similar vehicles. Paul was very responsive and professional in his response to my questions, and made us a clear and fair offer on our trade in. Ventura is about a 2 1/2 hour drive (on a good day), and after e-mailing back and forth for a couple days, we decided to make the drive. I spoke with Paul on the phone early Sunday morning, and he "held" the truck for us until we got there. It was exactly what was represented in the online ad and what we were looking for, so we decided to purchase the truck. Paul was very courteous and the "deal" was completed pretty quickly I thought, as these deals go. Great experience, and I would definetly recommend this dealership to others. I think the internet is re-defining the sales experience for auto dealerships, and Kirby Kia and Paul do a great job! Rodd Greene More

The most hassle-free car buying experience I have ever had! No hidden costs or haggling. I actually got to see the computer screen where all the numbers were laid out in black and white. Staff was all had! No hidden costs or haggling. I actually got to see the computer screen where all the numbers were laid out in black and white. Staff was all helpful and friendly without being pushy. I had a great experience and really love my new car! More