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Kirksville Motor Company - Service Center

Kirksville, MO

5.0
62 Reviews

62 Reviews of Kirksville Motor Company - Service Center

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February 05, 2019

New Car Purchase I purchased a beautiful 2018 Chevrolet Silverado Z71. Jim Brown, Bill Vaughn, Tyson Yos, Richie Tipton and others went above and beyond to help me in More

by jchrisman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayla Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Tipton
Feb 05, 2019 -

Kirksville Motor Company responded

Glad we were able to help you get just the right truck for you and your family. Thanks for letting us know how our staff performed. Enjoy your new truck!

January 10, 2019

Excellent customer service It's very comforting to find a dealership that is so professional, warm & trustworthy. Word of mouth is the best advertising! Definitely recommend th More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel DeArmas , Don Hudson
Jan 11, 2019 -

Kirksville Motor Company responded

You are too kind, Liz! Glad we got your issue resolved for you. Amazing how a tiny little battery can cause such a scare!

December 18, 2018

Great place to have your truck serviced! Had a great experience with Kirksville Motor Company they got me right in when my trucks check engine light came on. Resolved the issue right away. More

by Joe S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia Schubert
Dec 19, 2018 -

Kirksville Motor Company responded

Sorry you an issue with your vehicle, but glad we were able to help! Thanks for letting us know how they did.

December 14, 2018

Poor service Service adv. Rodney has no idea how to treat a customer I will not be coming back The dealship should get Karisssa back also Chuck was a much better s More

by DIX_TRIX
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2018 -

Kirksville Motor Company responded

Did we get this taken care of as planned?

December 13, 2018

Good customer service The guy who helped me was Very friendly and my car was done within 2 hours. The dealership was easy to find. I would recommend to people. More

by Momofpkb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher
Dec 13, 2018 -

Kirksville Motor Company responded

Thanks for letting us know how we are doing. Hope to see you again!

December 13, 2018

Very Helpful in dealing from Afar! Daughter is up at school here - her car broke down. I had it towed to Kirksville Toyota thinking the worst! They reacted promptly to my 8:00 am call. More

by TJBEYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember??? Started with Jay- ALL was great, Jay Kelsey
Dec 13, 2018 -

Kirksville Motor Company responded

Sounds like the full experience was great. That is really important. Thanks for letting us know how we did!

December 07, 2018

Great employees Good employees. Clean and fairly quick. Prices getting a little high in service dept 49 bucks for just an oil change seems a bit high More

by MOSHPIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 08, 2018 -

Kirksville Motor Company responded

We appreciate you letting us know how you feel about the service you received. We take all comments into complete consideration. Hope to see you again!

December 04, 2018

Maintenance I take my Toyota Avalon to Kirksville Motors for maintenance and any services as needed. They always get me in right away and do a great job, I usuall More

by merrsag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Humphrey, Jonathan Baugher
Dec 04, 2018 -

Kirksville Motor Company responded

Thank you so much for your continued loyalty. We really appreciate you. Glad to hear that you continue to get the service you expect. Let us know if that ever changes.

November 30, 2018

Service It was very convenient and saved me time. They picked up my car and brought it back ready before I got off work! Curb service- excellent! More

by BJA572000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bray, Jay Kelsey
Nov 30, 2018 -

Kirksville Motor Company responded

Pretty nice to be able to get your car serviced without having to leave work! Thanks for taking the time to let us know!

November 29, 2018

Poor service department Misdiagnosed my truck and it costed me almost 500 dollars. Went to service department with same code and instead of fixing what was covered under warr More

by Deeremechanic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Harrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia Schubert
Dec 06, 2018 -

Kirksville Motor Company responded

You can just come to the dealership and ask for me. My name is Bill Vaughn.

Dec 17, 2018 -

Kirksville Motor Company responded

I am glad we were able to work things out and come to an agreement. We plan to handle similar situations better in the future and we hope to see you again.

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