Back

Klamath Falls Toyota

Klamath Falls, OR

4.6
711 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

Directions

Filter Reviews by Keyword

By Type

Showing 711 reviews

May 29, 2025

I didn't receive the free mini detail and it took a very long time. More

by jdpelletier07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't see any of these men
May 26, 2025

Lana was Awsome. Everyone there was great to work with. I would recommended to friends More

by RACDVC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Klamath Falls Toyota responded

Here at Klamath Falls Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

May 26, 2025

Good service department. Keep you in the loop with progress on your service being done. More

by Ryanlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 26, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 26, 2025

I went in for a recall. It took multiple days. The person I was working with did a good job. But coming and going multiple times was a bit frustrating. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed.
May 27, 2025 -

Klamath Falls Toyota responded

Thank you for your review, Wayne. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 24, 2025

They fit me in for a walk in oil change after being denied by Lithia Ford. More

by 4kapps697
Recommend Dealer
Yes
May 24, 2025 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 23, 2025

The people were great. Service was quick. I liked the video of the cat after the oil change. Thankfully there was no pressure or attempt to upsell extra service to the c More

by ubflyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesco Martinez and Matt Schnell were great.
May 23, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 23, 2025

Very thorough, courteous, does not take much time for an oil change and for inspection More

by YARMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 22, 2025

Very thorough analysis. Wonderful peaceful waiting area! Always a pleasure to have drop in service! More

by kdicken
Recommend Dealer
Yes
May 22, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 22, 2025

Service reps make it sound like you need their service but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a More

by Torotwister55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Klamath Falls Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 21, 2025

The Klamath Falls dealership was very professional and provided excellent service and provided the vehicle that I wanted and the paperwork was simple and complete and my salesman was extremely informative More

by ROOFMANAGER2002
Recommend Dealer
Yes
Employees Worked With
Sean Kelly. (5) 👍🏻👍🏻👍🏻👍🏻👍🏻
May 21, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

1
...