Kline Nissan - Service Center

Kline Nissan went above and beyond for me again! I was in there for my regular oil change. I do get free oil changes from them for my Rogue. I arrived for my appointment and was informed that I was over in there for my regular oil change. I do get free oil changes from them for my Rogue. I arrived for my appointment and was informed that I was over due for my 60,000 mile required maintenance service.( I was at 65,000 miles) So, my "free oil change" just went from free to $400!! I was prepared for "free" and one hour, not $400 and three hours. I had the money, however I did not have the right card with me to access it. I needed to go home in order to pay for the service. when I asked if he wanted me to reschedule the service, go home and get the card and then come back. Bret said he could help me out by letting me use a car while they had mine, so I could go home, get my card and just be back before they closed that night. I was so grateful, It had taken me two weeks with my schedule at work to get in there for this appointment. Kline Nissan knows how to help their customers. I used their car, went home and got the correct card I needed to pay for the service and finished my errands. I returned to Kline Nissan right as my car was being brought up from being washed. I was so grateful for all Bret did for me, with my work schedule, three hours of my one day off, were productive, rather than wasted sitting getting work done on my car! Thank You!! More

I have purchased two Nissan Frontier trucks from Kline (2006 and 2012), and have had all of my service work on those trucks completed by Kline Nissan. I have been treated exceptionally well by all of the (2006 and 2012), and have had all of my service work on those trucks completed by Kline Nissan. I have been treated exceptionally well by all of the service team members, especially Mike and Steve. They are the very meaning of "courteous, caring and professional" to me. My vehicle is always ready by the time promised, it is always returned washed and I have never had any unforeseen issues arise at Kline. Not only will I recommend Kline to my family and friends, I will remain a lifetime customer as long as I continue to live in the Twin Cities metro area. I only wish other companies could provide the level of service and satisfaction that I receive at Kline. Thank you, Kline Nissan, for going above and beyond the "satisfactory" level most local companies provide, and please don't change the way you treat your customers! You guys are the best in the business! More

Last week I brought our new van in for it's first oil change. I had also received a recall notice. Even though I was 30 minutes early for my appointment, they got my van right in. They showed me where change. I had also received a recall notice. Even though I was 30 minutes early for my appointment, they got my van right in. They showed me where I could wait and told me how long it would take. They were spot on in regard to the time it took. When they came to get me, they told me that they had checked everything out and all was just fine. My van was waiting for me out front, freshly washed and shining! Very good first visit! More

As a 20+ year customer I have come to expect great service from Kline Nissan. My latest experience did not disappoint. I was greeted by name, told what would be done and how long it would take. My ca service from Kline Nissan. My latest experience did not disappoint. I was greeted by name, told what would be done and how long it would take. My car was washed and ready to go in less time than promised. Overall a very good experience. More

i always get perfect service at a great price - we have an altima - it's a great car - i wouldn't hesitate to buy another one !!! an altima - it's a great car - i wouldn't hesitate to buy another one !!! More

Kline Nissan has been an outstanding dealership to work with. I bought my fist Nissan there in '03 & have been back to purchase 4 more. Bob in the service area always provides great customer service & with. I bought my fist Nissan there in '03 & have been back to purchase 4 more. Bob in the service area always provides great customer service & is a big part of why I keep coming back to Kline for new cars. When I walk in, he greats me by name and makes me feel like a special customer. He takes the time to explain what needs to be done and then gets my car back to me on-time and for the price quoted. And the work is done right the first time. He also arranges the shuttle service for me so I can get to work if the car needs to stay for awhile. I also purchased a vehicle last month and Adam did great job of providing purchasing options and patiently going over each model we considered. We needed a new vehicle but there were so many different ways we could with the purchase. He must have responded to over 20 phone calls and e-mails in assisting us to make the right purchasing decision. Near the end, I had just about given up as their just didn’t' seem to be the right car/right price match, but then he came up with a suggestion I hadn't even considered that was a perfect fit. I never felt pressured and he always was supportive of whatever we needed. I bought a car from him before and came back directly to him again based on the friendly and professional service he gave us earlier. More