Knox Ford

I don't think they believe me My truck has been shifting hard at times for over a year and a half and I've been told on 3 different occasions that the technicians could not find an My truck has been shifting hard at times for over a year and a half and I've been told on 3 different occasions that the technicians could not find anything wrong when they drove it or their machine registering a problem....but yet I experience it every time I drive it. Plus those who ride with me experience it as well. It doesn't look good for Ford when one of their new vehicles behaves this way or when people know it has been in the shop more times than they can count. I have no motive to lie about this or to stretch the truth about the issue! I really just want it fixed! More

quicklane service Quick Lane techs were fast , courteous, knowledgeable, and when they were finished your vechicle didn't have greasy fingerprints all over it like some Quick Lane techs were fast , courteous, knowledgeable, and when they were finished your vechicle didn't have greasy fingerprints all over it like some of the other dealerships More

Routine Maintenance Steve greeted me at the door and had me in and out in no time. The service personnel are great, they always provide esceptional service and at a fair Steve greeted me at the door and had me in and out in no time. The service personnel are great, they always provide esceptional service and at a fair value. More