Koch 33 Mazda

Gab was easy to talk to and made the process less painful than it usually is. We got a realy good interest rate as well than it usually is. We got a realy good interest rate as well More

Everyone at the dealership was very helpful, friendly and courteous ! Gabe was extremely helpful and was easy to work with. courteous ! Gabe was extremely helpful and was easy to work with. More

Kenneth Wu was professional, patient, honest, and incredibly helpful throughout my entire car-buying experience at Mazda. incredibly helpful throughout my entire car-buying experience at Mazda. More

Had a great experience working with Vince. He made the entire process easy, straightforward, and stress-free from start to finish. He answered all my questions, kept great communication throug He made the entire process easy, straightforward, and stress-free from start to finish. He answered all my questions, kept great communication throughout, and never made me feel pressured. Definitely recommend asking for him if you’re looking for a seamless process! More

Gabriel was a fantastic sales person. He was friendly, respectful, addressed all of my needs, and had tons of positive personality throughout the entire experience. Will 100% recommend an He was friendly, respectful, addressed all of my needs, and had tons of positive personality throughout the entire experience. Will 100% recommend anyone and everyone going to buy a car from Gabriel! More

Kenny Wu was a great sales person - very helpful and did not make me feel pressured not make me feel pressured More

Professional service from everyone involved made the sale easy and hassle free. This is the first Mazda I have purchased but won’t be the last. I like to thank Mike ,Kenny,Bella and the rest of the Koch staf easy and hassle free. This is the first Mazda I have purchased but won’t be the last. I like to thank Mike ,Kenny,Bella and the rest of the Koch staff that made my experience enjoyable at a car dealership for the first time. Thank you More

Everyone at the dealership was professional and welcoming. Kenny went above and beyond for me. welcoming. Kenny went above and beyond for me. More

2018 Mazda CX-9 JM3TCBDY4J0232044, 89641 MILES I am writing to formally complain about the incorrect diagnosis and repair recommendation provided by your service department regarding my Mazda. In Oc writing to formally complain about the incorrect diagnosis and repair recommendation provided by your service department regarding my Mazda. In October 2025, I brought my vehicle to your dealership for diagnosis due to idling issues and multiple warning lights on the dashboard. Your technician informed me that the problem required replacement of the entire wiring harness, and I relied on your professional diagnosis. After that visit, I drove the vehicle less than 300 miles before the same exact problem returned. I was forced to tow the vehicle back to your dealership again for the identical symptoms — idling problems and warning lights. Now, your technician is telling me that the issue is actually related to Cylinder 2 and 3 and the power liftgate Module , with an estimated repair cost of over $5,000. This clearly indicates that the original diagnosis provided by your dealership was incorrect. I trusted your dealership as an authorized Mazda service center to properly diagnose the issue the first time. Instead, I am now facing a much larger repair bill for a problem that was never properly identified. I do not have the budget to pay $5,000+ for repairs that stem from a misdiagnosis by your shop. I believe your dealership should take responsibility for this situation and work with me toward a fair resolution. I am requesting that: The vehicle be re-evaluated properly at no charge, and A reasonable solution be offered due to the incorrect original diagnosis and repeat failure. Please understand that I am extremely disappointed and frustrated, and I expect this matter to be handled professionally and fairly. More

Kenny was wonderful! He was extremely knowledgeable, kind, and got me in and out of the dealership with ease. Would 10/10 recommend him! He was extremely knowledgeable, kind, and got me in and out of the dealership with ease. Would 10/10 recommend him! More