Koch 33 Mazda
Easton, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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It was very easy to pull right up to the service area, and I received fast, friendly service! also, reminded me of my inspection sticker expiring at the end of the month thanks! and I received fast, friendly service! also, reminded me of my inspection sticker expiring at the end of the month thanks! More
Please ask your service counter reps to look at the customer when they are explaining things. If they are not I get the feeling they don't like me, don;t understand what they are saying or might not be customer when they are explaining things. If they are not I get the feeling they don't like me, don;t understand what they are saying or might not be telling the whole story. More
We purchased our Mazda in Flemington, NJ. Having never visited your dealership before, I walked in to the wrong desk. The not so friendly men at the VW desk told me where I should have gone. Then once visited your dealership before, I walked in to the wrong desk. The not so friendly men at the VW desk told me where I should have gone. Then once I got to the Mazda desk, he had no idea I had an appointment. Once we got beyond all of these issues and I understand how you operate the service department I would consider my visit a success. Quick service! thank you Although I hate getting a drippy car back (I know this it what you get at all dealerships) just my thought More
Was dropping off car for service for the next day and they had it done within 2 hours the same day. Awesome! Also inquired about my lease and another vehicle. Very helpful for future reference. they had it done within 2 hours the same day. Awesome! Also inquired about my lease and another vehicle. Very helpful for future reference. More
The staff is always pleasant and professional. We own two Mazda's that get serviced at Young and we are very pleased with our relationship with the service department. two Mazda's that get serviced at Young and we are very pleased with our relationship with the service department. More
The overall experience was excellent. Everyone I dealt with was courteous and respectful. The work on my car was completed in the time promised. I like the convenience of the shuttle service and the dri with was courteous and respectful. The work on my car was completed in the time promised. I like the convenience of the shuttle service and the driver was very nice too. More
This is the seventh vehicle my family has purchased from Youngs and we will continue coming back because of their superior service and attention to detail. Their staff is PHENOMENAL. Youngs and we will continue coming back because of their superior service and attention to detail. Their staff is PHENOMENAL. More
I bought a 2005 Gti new from Young and my wife has a 2004 Mazda 3 and my son a '97 Miata and we've had many occasions for service and repair including extensive body work on the Mazda 3. The quality of both Mazda 3 and my son a '97 Miata and we've had many occasions for service and repair including extensive body work on the Mazda 3. The quality of both customer service and the work has been exemplary in all cases. The cost always is a problem for us because we're always short of funds; but not unreasonable. We always receive a detailed explanation of what needs to be done and any questions have been answered. Most times the work is completed in a day and we're contacted with progress updates. And most times we've needed work on an emergency basis and haven't been able to make appointments and still the cars have been ready the same day or next at latest. We haven't needed to return for anything that wasn't done correctly. We're always advised if anything is found to be a problem beyond what the car was in for. More
I bought my Mazda CX-9 Grand Touring from this dealership and would NEVER buy anything again from these guys. They are bunch of LIERS, everythng they tell you in the sales process, they will deny it later, and would NEVER buy anything again from these guys. They are bunch of LIERS, everythng they tell you in the sales process, they will deny it later, even if you have one of those "We owe you" forms, they will try to get out of it. I called Mazda Corporate and complained, but they are not much better. I will NEVER buy another Mazda!!!!! More
