Koch 33 Toyota

Worked with Michael Neely. Attentive and professional from beginning to end. Met our needs in regard to the specific model and price we were seeking. Would highly recommend ask Attentive and professional from beginning to end. Met our needs in regard to the specific model and price we were seeking. Would highly recommend asking for Michael Neely upon walking into Koch 33 Toyota. More

My sales men was very kind and helpful. He hears my preferences and eager to please me. I’m very happy with my He hears my preferences and eager to please me. I’m very happy with my More

Went on a Saturday and was helped by Michael Neeley, he was very professional and friendly. The atmosphere of the dealership was great, we didnt feel rushed or hassled. The whole process was a great experi was very professional and friendly. The atmosphere of the dealership was great, we didnt feel rushed or hassled. The whole process was a great experience. More

Working with JT was very pleasant and he was super helpful and patient with us. Would absolutely see him again for future needs. helpful and patient with us. Would absolutely see him again for future needs. More

It was a great experience Katherine was awesome there was no pressure or hard sale tactics used she just showed me the trucks I was interested in and let me make the decision extremely helpful showing me all no pressure or hard sale tactics used she just showed me the trucks I was interested in and let me make the decision extremely helpful showing me all the ins and outs of the new truck I’m very well pleased she’s very knowledgeable about their products highly recommend her More

Katharine & Megan were wonderful. Answered all our questions. Made purchasing most painless as purchasing a new can be. Answered all our questions. Made purchasing most painless as purchasing a new can be. More

Very smooth & efficient sale process. I received consistent communication from time of order to when car arrived. The demonstration of all the buttons inside the car was really helpful to I received consistent communication from time of order to when car arrived. The demonstration of all the buttons inside the car was really helpful too More

Great customer service! Can't say enough about our sales person, Kathrine. She was great! She was professional and attentive. Took extra time with my son as this was his fir Can't say enough about our sales person, Kathrine. She was great! She was professional and attentive. Took extra time with my son as this was his first experience buying a car. She even gave him a quick "maintenance 101" overview (how to check the fluids in the car, etc.) He has already checked his oil lol. This was our second time working with Katherine. We would absolutely work with her again. More

Horrible incompetent sales department-They have NO COMMUNICATION SKILLS- EVERYONE PASSES BUCK- Sold used car before they checked it out- Had issue- brought in for service (less than one week!) They sa COMMUNICATION SKILLS- EVERYONE PASSES BUCK- Sold used car before they checked it out- Had issue- brought in for service (less than one week!) They said needed trans- they couldn't do it- kept it and sold to Wholesaler-(SUPPOSED TO BE OUR CAR!-HAD OUR STUFF IN IT INCLUDING A CARSEAT) WE had to go there and get our stuff!!! THen DAYS later they finally find us another used car- LOTS OF DRAMA- WE are still experiencing - We brought it home- yet all paperwork is NOT DONE ON THEIR END- Today is 4/7/2026 and this started on 3/26/2026- THEY DON"T CALL - THEY TEXT- WHAT TYPE OF DEALERSHIP DOES THAT-WE CALL AND GET VOICEMAILS. WE HAVE EVEN CONTACTED TOYOTA CORPORATE! SO xxxxxx OFF!!! I WOULD LOVE TO NOT RATE ANY STARS TO THIS SALES STAFF! FAILURES!!! More

Katherine made buying this car a great experience for us. She gave us a good price for our trade-in and made sure we got the car we wanted even though it was still in production at the time. She helped us e She gave us a good price for our trade-in and made sure we got the car we wanted even though it was still in production at the time. She helped us every step of the way and kept in touch with updates the whole time we were waiting for our car to arrive from production. She took the time to explain the workings of the dashboard and made sure we were happy with the car. Katherine felt like a friend more than a salesperson. Koch 33 is very lucky to have such a patient and caring person working for them. More