Koch Route 2 Toyota

Friendly and helpful Very friendly and helpful sales people. Busy place, lots of vehicles to choose from. Excited to pick up my new car! Rodrigo was super nice and helpful Very friendly and helpful sales people. Busy place, lots of vehicles to choose from. Excited to pick up my new car! Rodrigo was super nice and helpful. More

Unfair My fiance went here to see about another vehicle. We wanted to trade in her old car and they gave us the amount on kelly blue book however there was a My fiance went here to see about another vehicle. We wanted to trade in her old car and they gave us the amount on kelly blue book however there was a car she really wanted so they really looked at the car and gave her even more for her trade in. Then she decided she really didnt want that one because they were going to add a sun roof which was stupid so they found another vehicle at another prime and they would have it sent there. Well when the paperwork came out they gave her the low ball from kelly blue book not the more trade vaule! beware! we will never come back here and make sure everyone we have referred here as well do not come back! Also the gentleman she was going with never got back to her after she was diagnosed with cancer and told him she couldnt afford the monthly payments and asked if we could get the higher value for her car! he said he would get back to her never did!!! More

Vehicle towed in and repaired fairly quickly. Excellent service advisor. Vehicle towed in and repaired fairly quickly. Friendly service people who explained problem and how to fix it at a reaso Excellent service advisor. Vehicle towed in and repaired fairly quickly. Friendly service people who explained problem and how to fix it at a reasonable price. More

Actually scheduled maintenance Prompt, fast and easy service. Excellent service advisor and quick service. Friendly service people and nice refreshments while you wait. Great plac Prompt, fast and easy service. Excellent service advisor and quick service. Friendly service people and nice refreshments while you wait. Great place to service your Toyota! More

Great people! I give this dealership a five star because they go above and beyond to help you with anything you need , to get you the best deal they can. And they d I give this dealership a five star because they go above and beyond to help you with anything you need , to get you the best deal they can. And they do it with great attitude and a smile on their face . And you don’t get that in other places. More

Great Salesperson Kind and knowledgeable thorough and prompt salesman throughout Walter does what he needs to do to get the sale done also two year maintenance free is Kind and knowledgeable thorough and prompt salesman throughout Walter does what he needs to do to get the sale done also two year maintenance free is nice benefit this is my 5th lease and one purchase obviously a return customer More

Maintenance Service Was welcomed immediately by the Service Rep. Went over needed service items. Waiting area was pleasant and everyone was very friendly. Enjoyed the up Was welcomed immediately by the Service Rep. Went over needed service items. Waiting area was pleasant and everyone was very friendly. Enjoyed the uplifting background music and refreshments. Needed extra brake work done which the Rep explained well. As it was already late afternoon the Rep. offered to leave car overnight and set me up with complimentary rental. Everything was seamless. Great customer care. More

We called to have our car looked at for a hazard light issue. We were told the mechanic would be able to look at the car the following day. To our surprise they were able to diagnose the issue and fix i issue. We were told the mechanic would be able to look at the car the following day. To our surprise they were able to diagnose the issue and fix it the day we brought the car down. Excellent customer service!!! More

Went in for an oil change, got a tire rotation and an apology. Said he couldn't do the oil change because he already closed the ticket, when I dropped it off the guy said they'd do the required oil chang apology. Said he couldn't do the oil change because he already closed the ticket, when I dropped it off the guy said they'd do the required oil change. Now I have to schedule another appointment to get the service I requested when I dropped it with them. More

From the time you enter to departure; everyone was welcoming, efficient, knowledgeable, courteous and polite. Jim was great clarifying and explaining my autos and requirements /follow-up. welcoming, efficient, knowledgeable, courteous and polite. Jim was great clarifying and explaining my autos and requirements /follow-up. More