
Koch Route 2 Toyota
Lancaster, MA
Filter Reviews by Keyword
By Type
386 Reviews of Koch Route 2 Toyota
Friendly & fair Never felt pressure to purchase, showed the right price & was very friendly and was able to get the car the same day thanks so much! Never felt pressure to purchase, showed the right price & was very friendly and was able to get the car the same day thanks so much! More
Oil change and tire rotation Ben was great. Very efficient and friendly. One reason why I keep coming back. I’m enjoying my car and haven’t had any issues with it Ben was great. Very efficient and friendly. One reason why I keep coming back. I’m enjoying my car and haven’t had any issues with it More
Great experience with Prime I requested a TrueCar price on a new 2018 Toyota Sienna from all of the dealerships in central Mass. Prime Toyota gave me the best price by far. When I requested a TrueCar price on a new 2018 Toyota Sienna from all of the dealerships in central Mass. Prime Toyota gave me the best price by far. When I went to the dealership, i met with Jermaine Phillips. The negotiation process was smooth and simple. The only thing we went back and forth on was the trade in value of our car. Prime was able to find the exact car we were looking for at one of their sister locations and had to us in a couple of days. The other thing that I liked was the hassle free environment. They sold me a car. They didn't push tire insurance, lojack or any of those other fillers that the other dealerships where pushing on me. I highly recommend visiting this dealership a visit if you are in the market for a new car. More
Very good Everyone was very helpful, friendly and knowledgeable It was overall a very good experience. Usually buying a car is not like that and everyone mad Everyone was very helpful, friendly and knowledgeable It was overall a very good experience. Usually buying a car is not like that and everyone made sure we were well taken care of. More
Fast and efficient I brought my 2017 Corolla in Saturday morning for routine maintenance and software patch. The process took roughly 2 hours as expected, and Prime prov I brought my 2017 Corolla in Saturday morning for routine maintenance and software patch. The process took roughly 2 hours as expected, and Prime provided me with a shuttle ride home. Everyone was courteous. No problems whatsoever. More
oil change/ sale In purchasing my RAV4, great service, when dealing with dealership for maintenance, great service. Mr Obin , great customer service. I was treated wit In purchasing my RAV4, great service, when dealing with dealership for maintenance, great service. Mr Obin , great customer service. I was treated with much respect. More
The sales person Dave Swain was the best I am proud to say that Dave Swain was the best sales person I ever met. His product knowledge was outstanding. I was very comfortable doing business I am proud to say that Dave Swain was the best sales person I ever met. His product knowledge was outstanding. I was very comfortable doing business with him. I have bought over 30 cars for my business previously and this was the best experience More
Allways great 👍🏼 Your services are the best! I’m very happy to be one of your faithful forever clients. Keep up the good work! God continue blessings you! Your services are the best! I’m very happy to be one of your faithful forever clients. Keep up the good work! God continue blessings you! More
Alright I liked the sales manager he was sweet and extremely helpful and helped me get started with a work truck salesman was alright wish he listened a littl I liked the sales manager he was sweet and extremely helpful and helped me get started with a work truck salesman was alright wish he listened a little better but in the end I am very happy with the help everyone gave me More
Great service Went in for regular maintenance today. Was met at once and sent directly to the waiting area without stopping at the service desks (I am handicapped). Went in for regular maintenance today. Was met at once and sent directly to the waiting area without stopping at the service desks (I am handicapped). Waited just less than an hour and then had everything explained to me. I like getting in and out quickly and with no problem. Service personnel were very friendly. I’m mighty pleased. More