Koch Route 2 Toyota

This dealership and my sales person was very helpful.He showed me all my options on which car would best suit me for my reason on getting a car in the first place. He also worked with me to find good deals showed me all my options on which car would best suit me for my reason on getting a car in the first place. He also worked with me to find good deals and the process of actually getting the car was rather quick. Everyone in the shop was friendly and willing to explain any questions I had. More

Overall great experience Craig was very helpfull at getting me the vehicle i wanted. Rafael was also very helpfull at getting me the payments that worked for me. I know this dealer's prices are not the getting me the vehicle i wanted. Rafael was also very helpfull at getting me the payments that worked for me. I know this dealer's prices are not the cheapest but the customer service is way above average and worth paying a little bit more. More

My old vehicle that I used as a trade in had died on me. My old vehicle that I used as a trade in had died on me. When I went to Norman Wagner Toyota, they offered me a great assistance, many options, they My old vehicle that I used as a trade in had died on me. When I went to Norman Wagner Toyota, they offered me a great assistance, many options, they worked out the best deal. I am a very satisfied customer, and already recomended them to my friends. More

I have given the scores to this dealer because I got great customer service. As soon as I walked in the doors I was greeted and asked what I could be helped with.The salesman was friendly and 100% commi great customer service. As soon as I walked in the doors I was greeted and asked what I could be helped with.The salesman was friendly and 100% committed to help me have a easy and good buying process. I found the car I wanted and purchased it for a good price. I'm glad I chose to go to this dealer and I plan to come here again for my second car purchase. More

We needed a car that has great gas mileage and we needed special features for my husband’s new job and money is tight for us. The salesman Robert was able to help us find the car that we needed and Luke fr special features for my husband’s new job and money is tight for us. The salesman Robert was able to help us find the car that we needed and Luke from Finance was able to help us keep within our financial budget. This is our first Toyota and we love everything about our new car. I was very impressed with the service center. I went to get the inspection sticker for the new car which was no cost to us when you purchase a new car. It was raining and the best part is you don’t have to get out of your car in the rain. You pull into the service center and go right into the waiting room and they call you when your car is finished. I pulled out of the service center without getting wet. We will definitely be returning to Norm Wagner Toyota for our next purchase of a new car. Thank you Norm for having a great staff at your dealership. Buying a new car is a big step in our life and with these difficult times your staff made our purchase stress free. More

My Car's transmission failed and I was in the market for a new car and this was my go to dealership. No pressure from the minute i walked into the door. I didn't have a particular car in mind, but with my a new car and this was my go to dealership. No pressure from the minute i walked into the door. I didn't have a particular car in mind, but with my budget they worked with me to find a car that had all the features i wanted. Once I decided on a car and color the dealership went and located it and brought it back to the dealership for me. Car had a full tank of gas, was spotless and i was able to get in and out quickly. The features were explained for me inside and out so when i drove off the lot i how to operate and where everything was. This is the second car I've bought and by far the best dealership and experience around. I would recommend this dealership to anyone I know because they are in good hands. More

We were very impressed with the sales person, Ricardo, and his knowledge of the RAV4 we test drove and eventually ended up buying. I didn't get the deal I was looking for but am very satisfied with how we and his knowledge of the RAV4 we test drove and eventually ended up buying. I didn't get the deal I was looking for but am very satisfied with how we were treated by everyone in connection with the sale. I would definately recommend this dealership to friends. This is our second purchase from this dealership. Ed Begen More

I think this was one of the better experiences that I've had in a dealership in a long time. Personally I dont like car sales men that are really aggressive. Saj since the moment that met us was really frie had in a dealership in a long time. Personally I dont like car sales men that are really aggressive. Saj since the moment that met us was really friendly, knowledgeable and honest. His service was so good (from start to finish) , that we ended buying two cars by the end of the night. Will be referring more business his way. More

The reason I have given the ratings that I have given this dealership is because they deserved it. My husband and I were treated very well, the three employees mentioned were very friendly with us, and this dealership is because they deserved it. My husband and I were treated very well, the three employees mentioned were very friendly with us, and the overall experience was great. Our sales person was Jayson and he was very helpful and friendly. More

We went to Norm Wagner Toyota to buy a 2010 Toyota Sienna. Unfortunately the dealer did not have any 2010 Siennas. Ricardo, the sales rep., and his manager worked with us to buy a new 2011 Sienna. We Sienna. Unfortunately the dealer did not have any 2010 Siennas. Ricardo, the sales rep., and his manager worked with us to buy a new 2011 Sienna. We were able to agree on acceptable terms and we bought a new 2011 white Sienna. Although I expected a high pressure finance meeting,we had a pleasant experience dealing with Luke Brown to complete all the paperwork. He was friendly, pleasant, and fair. When we took delivery, Sandy went over all the features of the new van and answered all our questions. Overall we had a very good experience at Norm Wagner Toyota and we would definitely recommend this dealer to our family and friends More