Kocourek Chevrolet - Service Center

Oil change Should take less time than 1.5 hours, but good service. Called same day since we were in town, pleased they could get it done. I have Should take less time than 1.5 hours, but good service. Called same day since we were in town, pleased they could get it done. I have More

Service on my Sonata Very professional and friendly staff! Happy with the service that was provided. I live in Stevens Point but drive to Wausau just for their excellent s Very professional and friendly staff! Happy with the service that was provided. I live in Stevens Point but drive to Wausau just for their excellent service! More

Molly is awesome! I love the personalized service from the advisors. It’s better than going to the doctors’ office where you’re just a number. Here, the advisors truly I love the personalized service from the advisors. It’s better than going to the doctors’ office where you’re just a number. Here, the advisors truly care about you, your vehicle and taking care of you while you’re there! More

Fast, Great Service I came earlier than my appointed time. Chen was great at working my car into the busy schedule. I enjoy coming to Kocourek and sitting in comfort in I came earlier than my appointed time. Chen was great at working my car into the busy schedule. I enjoy coming to Kocourek and sitting in comfort in the waiting room. More

Excellent service Graeat Service, Place and People! They’re all friendly especially Chen, he is so nice, easy to talk to and always get us in for an appointment that co Graeat Service, Place and People! They’re all friendly especially Chen, he is so nice, easy to talk to and always get us in for an appointment that convenient for us. Thank you! More

Friendly Employees are always friendly and helpful! I have yet to deal with anyone that isn't friendly. They reply to emails and questions in less than 24 hour Employees are always friendly and helpful! I have yet to deal with anyone that isn't friendly. They reply to emails and questions in less than 24 hours. More

One thing to work to improve I only have one complaint about your dealership. The past few times when I have called to schedule my service, I end up being put through to voicemail I only have one complaint about your dealership. The past few times when I have called to schedule my service, I end up being put through to voicemail. I have left measages and the calls are never returned. This time I left a message, waited 2 hours and called back. The second time I was able to talk to a representative and was able to schedule my service. I struggle with waiting 2 hours for a return call. I can’t believe that the person that schedules appointments for service can be that busy. More

Service Molly Lang in service is exceptional, knowledgeable and a pleasure to work with. She is always helpful and right there when I have questions. I always Molly Lang in service is exceptional, knowledgeable and a pleasure to work with. She is always helpful and right there when I have questions. I always know I can count on Molly! Thanks Molly! More

Impressive customer service Best first impression ever, continued all thru the recall service fix. And you gave my baby back after a bath! Thank you, great experience by caring p Best first impression ever, continued all thru the recall service fix. And you gave my baby back after a bath! Thank you, great experience by caring people. More

Personal service I always get the feeling that Andrew is happy to see me and anxious to help me. He is a 5 star employee and represents Kocourek well. I always get the feeling that Andrew is happy to see me and anxious to help me. He is a 5 star employee and represents Kocourek well. More