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Kocourek Ford Lincoln - Service Center

Wausau, WI

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167 Reviews

167 Reviews of Kocourek Ford Lincoln - Service Center

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May 17, 2018

Lug nut installation The service department quickly set up an appointment and installed the locking lug nuts that were not installed before the delivery of my new 2018 Mus More

by The Grizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
May 07, 2018

Excellent service as always The service guys were great as always. Gave me a better service coupon than what I had and were willing to answer the questions I had as well and let More

by Hewitt32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember.
April 30, 2018

Always a GREAT experience I have been working with the the folks at Kocourek now for several years after a terrible experience at another dealership where they kept my truck fo More

by Happy Customer;)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Elam
April 28, 2018

Great service I was given excellent service, kept informed of progress on my car and everyone was very courteous and informative. I've always have had great servic More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. Think it was Justin who helped me.
April 26, 2018

15k checkup and tail gate lick Very Acomodating. Called when finished so could go to lunch with friends. Everyone there friendly and helpful. Original sales man also visited with m More

by Keawk10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
April 18, 2018

Very satisfied Your service department is what brings me back. I have purchased vehicles from Kocurek Ford and Kocurek Chevrolet, not a good experience. Justin is th More

by Mike1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
April 16, 2018

recall on my F-150 Vehicle was done hours early. got ride to work and picked up when vehicle was done. people were very friendly including the shuttle driver and service More

by ROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names
April 16, 2018

Excellent Service Recently, I had my vehicle in for some suspension work. I received excellent and professional help from several employees at Kocourek who went out of More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Long, Justin Elam, Ceejay, Scott Pospychala
April 14, 2018

Oil change Great service good coffee !! Work to fit you in their schedule. Always willing to answer any questions. Clean and friendly place. Always follow u More

by Char Lewandoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
April 11, 2018

positive The service department installed mud flaps and floor mats on my 2018 Escape. The waiting area is fine and the wait time was what I expected. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of the servicemans name