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Kocourek Ford Lincoln - Service Center

Wausau, WI

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167 Reviews

167 Reviews of Kocourek Ford Lincoln - Service Center

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October 14, 2019

Pleasant Experience I was in for an oil change...everyone was pleasant, things went according to schedule...appreciated the text when work was complete. Courtesy ride to More

by Northwoodsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien
October 08, 2019

service work Shawn did an excellent job in keeping me updated. Very Professional, but friendly and easy to deal with. Very satisfied on the work they did, and find More

by tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
October 07, 2019

Electrical Nightmare All 3 fellows worked diligently to finally figure out the wiring harness connectors are corroded. Unheard of happening to any vehicle. Just my bad lu More

by marke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick, Kong, Jameson
October 04, 2019

Scheduled Maintenance Great service. Friendly and courteous service employees. Work well done and I was kept informed of what was done and findings. I’ve always been hap More

by Sandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
September 25, 2019

GreAt Service My service rep is Pat Dixon, he always does a great job explaining everything that was worked on and what is needed in the future. . More

by Tazman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Dixon service writer. Andy S. Mechanic. Always receive heart service.
September 22, 2019

Excellent service I had my tires replaced, oil changed and brakes worked on. Service was very good and they provided a shuttle to get me back and forth from work. More

by denisb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
September 18, 2019

Great place to do business. Quality workmanship, fast friendly service . The service people go above and beyond what's required. Would highly recommend Kocourek Ford. My service More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Howard
September 16, 2019

Recall Repairs I dropped off my vehicle for recall work covered by Ford. I had to do online scheduling, which did work well, but had to schedule several weeks out. More

by NR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Tom
September 13, 2019

Recall fix Brought my truck in to have a recall fixed when I called to make the appointment nobody would answer in the service department so I scheduled online s More

by Heather
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Damion
September 10, 2019

Unusual same day service appointments Had two vehicles that, unfortunately for my budget, needed servicing on the same day. Unusual for this to happen. Worked with Damien Tuckett on the fi More

by oldtimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Tuckett and Pattrick Dixon
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