Kocourek Ford Lincoln - Service Center

Pleasant Experience I was in for an oil change...everyone was pleasant, things went according to schedule...appreciated the text when work was complete. Courtesy ride to I was in for an oil change...everyone was pleasant, things went according to schedule...appreciated the text when work was complete. Courtesy ride to work was quite prompt and driver was very nice. No complaints! More

service work Shawn did an excellent job in keeping me updated. Very Professional, but friendly and easy to deal with. Very satisfied on the work they did, and find Shawn did an excellent job in keeping me updated. Very Professional, but friendly and easy to deal with. Very satisfied on the work they did, and finding the trouble with the rear wheel. Thanks, Tim More

Electrical Nightmare All 3 fellows worked diligently to finally figure out the wiring harness connectors are corroded. Unheard of happening to any vehicle. Just my bad lu All 3 fellows worked diligently to finally figure out the wiring harness connectors are corroded. Unheard of happening to any vehicle. Just my bad luck More

Scheduled Maintenance Great service. Friendly and courteous service employees. Work well done and I was kept informed of what was done and findings. I’ve always been hap Great service. Friendly and courteous service employees. Work well done and I was kept informed of what was done and findings. I’ve always been happy with my service here. More

GreAt Service My service rep is Pat Dixon, he always does a great job explaining everything that was worked on and what is needed in the future. . My service rep is Pat Dixon, he always does a great job explaining everything that was worked on and what is needed in the future. . More

Excellent service I had my tires replaced, oil changed and brakes worked on. Service was very good and they provided a shuttle to get me back and forth from work. I had my tires replaced, oil changed and brakes worked on. Service was very good and they provided a shuttle to get me back and forth from work. More

Great place to do business. Quality workmanship, fast friendly service . The service people go above and beyond what's required. Would highly recommend Kocourek Ford. My service Quality workmanship, fast friendly service . The service people go above and beyond what's required. Would highly recommend Kocourek Ford. My service advisor even connected my phone to my car. I couldn't figure it out. Great place, great employees. More

Recall Repairs I dropped off my vehicle for recall work covered by Ford. I had to do online scheduling, which did work well, but had to schedule several weeks out. I dropped off my vehicle for recall work covered by Ford. I had to do online scheduling, which did work well, but had to schedule several weeks out. I was given a ride home and picked back up. It wasn't quite ready at the time I was given originally, but it worked out. More

Recall fix Brought my truck in to have a recall fixed when I called to make the appointment nobody would answer in the service department so I scheduled online s Brought my truck in to have a recall fixed when I called to make the appointment nobody would answer in the service department so I scheduled online scheduling on line was easy did get reminders of the appointment was able to get a shuttle to work no issues with getting recall completed.. Had no issues with this service however had had issues with this dealer in the past thus mixed feelings on this dealership. More

Unusual same day service appointments Had two vehicles that, unfortunately for my budget, needed servicing on the same day. Unusual for this to happen. Worked with Damien Tuckett on the fi Had two vehicles that, unfortunately for my budget, needed servicing on the same day. Unusual for this to happen. Worked with Damien Tuckett on the first vehicle in the morning and Patrick Dixon on the second vehicle in the afternoon. Both gentlemen went out of their way to answer any questions I had, and give me information that I will need in the future. Definitely happy with their professionalism and customer care. More