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Kocourek Ford Lincoln - Service Center

Wausau, WI

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167 Reviews

167 Reviews of Kocourek Ford Lincoln - Service Center

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September 06, 2019

Responsive, friendly, extremely accommodating The folks at this dealership helped us get our vehicle in for service when they really didn't have a slot open. They were friendly and accommodating More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
September 06, 2019

Excellent Service Great conversation as to why the service was completed! Also gave advice on my other truck to make sure that one is up to date. More

by buck16hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
September 03, 2019

Great service Great service and attitude for customer care. We've always been very satisfied with Kocourek and keep coming back for our new vehicles. Never had a p More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall his name
August 23, 2019

Recall Polite friendly service. Lounge Area was clean. Greeted quickly and friendly when walked in. The refrigerator where have water seemed warm, may want t More

by Review
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
August 15, 2019

They always treat me like a KING!!!!! Called Damien, told him I needed an oil change tomorrow, I had to go on a long road trip Wednesday. Took very good care ofme More

by Jeffrey A. Graveen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien, Red headed young guy sorry can't remember name
August 15, 2019

Recall service issue Had to get a recall part done so took it to the ford dealership to get it taken care of and they did a great job More

by pauljauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
August 14, 2019

Great customer service Patrick as always was great to work with. Professional and informative. Waiting room is nice and staff friendly. Patrick gave me great tips for my ca More

by Chilly12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
August 08, 2019

fast, professional and complete all visits to the service garage have been handled fast and effectively in a timely manner. the auto has always been washer after service and a Lincol More

by lincoln deals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
July 29, 2019

Very helpful!! I came in to get my 2016 Edge serviced, ,oil change etc. One of the rubber seals in the rear wheel well was loose from purchase date, I was unable to More

by Lhirt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 16, 2019

Great service department Pat was very friendly and explained things well on what was done. I think he is an important part of the service team because of his ability to commun More

by Gator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat (Service Advisor)
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