167 Reviews of Kocourek Ford Lincoln - Service Center
Oil Change Great to work with and very accommodating. Patrick is great Service Writer. Thank you very much for taking the time to chat about the car. Great to work with and very accommodating. Patrick is great Service Writer. Thank you very much for taking the time to chat about the car. More
5000 mile oil Ev everyone was friendly and helpful. Easy to get the time of appointment I needed. The service was quick and efficient. Great waiting area and coffee Ev everyone was friendly and helpful. Easy to get the time of appointment I needed. The service was quick and efficient. Great waiting area and coffee. More
Recall fix From the ease of making the appointment to the check out, all went very well and ahead of schedule. I can't say enough about the professionalism in th From the ease of making the appointment to the check out, all went very well and ahead of schedule. I can't say enough about the professionalism in the service department. More
Best Service Everyone is friendly, welcoming, and helpful. they explain what they are going to do to your vehicle, they call you with updates and give great sugges Everyone is friendly, welcoming, and helpful. they explain what they are going to do to your vehicle, they call you with updates and give great suggestions. As I was leaving they told me to call if I had any issues. More
Good service. I was greeted promptly on arrival and explained the service planned. I was very pleased with the amount of time and my very clean and shiny vehicle a I was greeted promptly on arrival and explained the service planned. I was very pleased with the amount of time and my very clean and shiny vehicle at the end of 2 hours. More
Excellent Service The service department at Kocourek goes out of their way to make sure you aren’t waiting on your vehicle longer than necessary. They take the time to The service department at Kocourek goes out of their way to make sure you aren’t waiting on your vehicle longer than necessary. They take the time to go over the details of your visit and make sure you are satisfied before leaving. They check on you periodically with updates if your appointment is longer than 30 minutes. Kocourek has the most courteous staff I’ve ever encountered at a dealership. More
Great service Took this dealer only 1 hour to repair lace my recal on my car! They did great work and no issues thanks for getting me in so quickly! Took this dealer only 1 hour to repair lace my recal on my car! They did great work and no issues thanks for getting me in so quickly! More
Recall Work I took my Ranger in for airbag recall work. No Problems, work done quickly and cleanly. Staff was friendly and courteous. Waiting area was clean an I took my Ranger in for airbag recall work. No Problems, work done quickly and cleanly. Staff was friendly and courteous. Waiting area was clean and comfortable. More
Quality helpful service My sales associate was Patrick he was very professional, personable and continuously was in contact with me to keep me updated on the status of my car My sales associate was Patrick he was very professional, personable and continuously was in contact with me to keep me updated on the status of my car repair and when it would be completed. I was very pleased with the service and results. More
Great I always get great service at this dealership. The service people recognize me and give me a thorough explanation of what is needed and time it will I always get great service at this dealership. The service people recognize me and give me a thorough explanation of what is needed and time it will take. I had the same experience with the salesman who sold me a new car in January. I only have good things to say about the dealership and staff there. More