Kocourek Wausau Imports

5000 mile service/oil change & tire rotation I was very satisfied with the service appointment, I was treated like I was the only customer in the building. Every staff person I interacted with w I was very satisfied with the service appointment, I was treated like I was the only customer in the building. Every staff person I interacted with was wonderful. More

SoccerMom Max Stephenson was very friendly and easy to deal with. He was not pushy and that made my experience that much better. He was also very personable whi Max Stephenson was very friendly and easy to deal with. He was not pushy and that made my experience that much better. He was also very personable which also made it seem comfortable to give my true opinion. Overall the experience was great. Max deserves recognition he is part of the reason I was determined to find a vehicle at this particular lot. More

Everything was handled so professionally! Mikewas great. He was very knowledgeable about the vehicle along with the technology parts of the vehicle. He professionally answered our all of qu Mikewas great. He was very knowledgeable about the vehicle along with the technology parts of the vehicle. He professionally answered our all of questions. Thanks Mike! More

Professional service I have been going to this VW service center for years. I always get a timely appointment. The staff answers all my questions no matter how simple the I have been going to this VW service center for years. I always get a timely appointment. The staff answers all my questions no matter how simple the answer. Very professional. Nice, comfortable waiting area. More

New Used Car Adam Westermeier was very helpful in my buying decision. He showed me the options available within my budget, which helped me decide on the purchase Adam Westermeier was very helpful in my buying decision. He showed me the options available within my budget, which helped me decide on the purchase of my Passat. NO pressure - just knowledgeable, helpful, and friendly service. Thanks. More

5 stars Greg and Adam were very helpful in helping me pick out an SUV as well as helping me figure all the accessories out. It was a quick and easy process. I Greg and Adam were very helpful in helping me pick out an SUV as well as helping me figure all the accessories out. It was a quick and easy process. I would recomend them to anyone. More

In for an airbag recall The dealership is very professional, clean, and pretty efficient. Very accommodating, providing transportation while you are waiting. Each employee The dealership is very professional, clean, and pretty efficient. Very accommodating, providing transportation while you are waiting. Each employee was very friendly. They explained their work very plainly. More

Service Had a visor repaired, nicely done. Thank you and my compliments to the young man that washed my car, he did a nice job, please let him know. Had a visor repaired, nicely done. Thank you and my compliments to the young man that washed my car, he did a nice job, please let him know. More

good service I have been bringing my Passat to Wausau Imports since I bought it.Always have service concerns addressed by service advisor.Service tech, Jeremy is I have been bringing my Passat to Wausau Imports since I bought it.Always have service concerns addressed by service advisor.Service tech, Jeremy is the person that does most of the service on my car.Each time I am there all issues are addressed.Friendly and courteous service all the time. Would like to make a comment about magazines in the waiting lounge.There are very few magazines there for women. If you look on the counter, you will see this.Sounds petty,but I am sure a higher per cent of customers waiting are women.Just a thought. More

Repair From out of town needed to get GMC Yukon running again and Molly was great to work with in service. Yukon is running better than ever. From out of town needed to get GMC Yukon running again and Molly was great to work with in service. Yukon is running better than ever. More